I just bought a canon camera and i started to take pictures and i shut it iff one day and it never worked eer sence. So i bought a new batery for it and thats not the problem so i dont know what to do. Can you help me?
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If you bought the camera in January, it's still under warranty for a year. When you get home call 1-800-OK-CANON to arrange warranty repair. They're usually very good about it, and will try to make things right.
Clean front and back + - terminals in camera careful with fine emery paper. Also, MAKE sure batteries are not loose if they are they will not make the connection. Fine jeweler screwdriver will pick them out enough.VERY CAREFUL.I truly think this is it.regards Billy
Contact Canon - some makes of lens which are not Canon are not electronically compatible for various reasons, and can actually damage the camera. So, get using the phone and check if it is compatible before doing anything else - but personally, I would not use the lens until I find out
I had the same problem.I called Canon and thanks to their suggestion my camera now works.I was using the wrong type of batteries.The best ones to use are rec-chargeable or alkaline batteries specifically for digital devices.I bought the alkaline ones at Shoppers Drug Mart for $7 for two.Hope that works for you.
i got the exactly same problem!!
i bought it on 16th/Feb, next day,17/Feb not more than 20 pictures i took, the issue comes (lens won't action while shift the zoom lever, but it's working ok while switch on and off the camera)
so i bing it to the shop with my angry, they just said to me that you must dropped the camera.
--but i sware i didn't !!!
now they took the camera to Canon base for the exam...
I have this problem as well. I thought it was a problem with my NiMH batteries. So, I bought a volt meter to make sure the batteries worked. I have 8 AA NiMH batteries. I charged them all up and tested them with the volt meter. They were all good to go. However, no matter what I put in the camera one of two things happens: 1. I get the "change batteries" message. 2. I don't get the message, but the next time I check the camera (a few days later), one of them is totally drained. Something is very wrong and I plan on contacting Canon.
When you say that it won't take a picture, does it at least create a file on the memory card, a file of a totally black image? If yes, I had the same problem with my Canon A80. The problem was that the shutter's motor was broken. At first it was intermittent and it became permanent after a while. A repair shop changed it, and the camera has been working great since then.