Question about Compaq iPAQ Home Internet Appliance IA-1 (178358-001) PC Desktop

1 Answer

Compaq was bought with msn companion service required

I don't have msn service anymore I have changed to comcast
service. How to I go about using this computer with that service.

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  • Paula Peacock
    Paula Peacock Dec 04, 2007

    I have one of these IPAQ 1a-1 appliances and I need to delete the old ISP off and put the new one in, any ideas? I would love to use it with my DSL but I guess I cant?

  • Anonymous Nov 26, 2008

    how do i switch this computer to a new owner for sign on options and install aol instead of msn isp. i brought this compaq msn companion use from a thrift store need help to get it going for my grand kids. thanks

  • nwoodside Jan 23, 2009

    I need to know if you have to have MSN service to use this appliance?

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  • 233 Answers

This is where you should be in contact with Comcast Tech Support 1-888 262-6300.
The INSTALL tech should have had you on-line before he left.
You need to conect your TV/Computer Cable to a Cable modem and a CAT 5 cable to your NIC (Network Interface Card)
All the lights on the modem should be on except the TEST light and the DATA light should be blinking.
You may have OLD drivers for the Cable modem, download those from another computer from the modem MFG.
Nothing else is required.

Posted on Dec 05, 2007

  • David Lagesse
    David Lagesse Dec 05, 2007

    The INSTALL tech should have had you On-line and with E-mail too.

    You did not exactly mention what it is that you are having trouble with.

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Posted on Jan 02, 2017

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