I am not too shore how to answer this one but I will wing it given my expertise.
1. This item should hook up to the computer and have software.
2. This istem should hook up via usb/firewire ports.
3. plug in its calbe to pc and install its software.
4. most devices come up as a large hard disk in the MY computer section if so check that and click on the drive and transfer you videos to it.
5. I would use the software that came with it as most videos have to be down converted before they are xfered.
I hope these steps are working for you please do rate/review my solutions- thanks
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