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First, lets get rid of the static. Try Feature #86. This will turn off background music. When a music source is not attached you get static.
Enter programming by using Feature XXX66344 password 266344. The display should show "Terminals&Sets" press the top right button with an indicator in the display. The display should show "Show set: ____ enter the extension number that you want to check or program. The display will show ***:name. Press the top right button three times. The display will show Show Line:____ with options to Scan or List. If you select Scan it will show the lines assigned to that phone. If you select List it will start with the first line in your phone system showing one of four states 1- Unassigned, 2- Ring Only, 3- Appear&Ring, 4- Appear only. Change the selection on the line by using the CHNG soft button. This is where line assignments are changed from the four states for each extension.
The only other thing that will keep an extension from ringing is "Do Not Disturb" or DND. Feature 85 and #85 will turn this feature on and Off.
The line that stays lit for line 2 is just the way it is.. not a problem. If you only have one phone line and a two line phone you will always have the one (non working line 2 ) lit.
Have you replaced the cord to the handset? Many times it is a bad cord that causes static.
Is it on the same line? What about when you call other extensions, is there static?
If it is a line, swap that line and another. If you have static on the same line port, then it is a port problem of the system. If it follows the dialtone, the line from the phone company is the problem.
I have the same problem. You might try taking a corded phone to the service box outside where the telephone line connects to your house. On the underneath side there is a line jack used for test purposes. Plug your phone in there to see if static is heard. If you hear no static from this test jack, but do hear static from in the house corded phones, you probably have a wiring issue inside the house. If you hear static from the outside test jack, that's the phone companies problem to fix. Hope this helps.
I would check the DSL filters. Your phone should not interfere with the DSL. Make sure there is a filter on any line going into your phones. If there is a filter replace it and see if that works. Also, check other equipment on the line, fax, computer, credit card machine. They will need filters from the DSL too. Remove these other devices and check the line for the problem then add them back one at a time.
Is the "static" actually the DSL on the other line? If the separate lines are run close together, some crosstalk can be experienced. Try fitting a DSL filter to your 'phone, if this stops it, that is the problem. What you do from there is up to you, but if a simple filter fixes the problem, why worry?
If the "static" is still there when a filter is used, it obviously is something else. Try a different 'phone on the line, 1 'phone only, if there are more than 1 or a computer or fax machine on the line. If it is still present, you may need investigation by your provider.
Try connecting line 2 where 1 is connected. If there is no static it is youre system ie phone itself. If there is static there is definately a problem with youre line. Static can usually be attributed to old lines that the moisture barrier has been compramised. If the line is under youre house or in the walls you may have to pay for it. But if it is the companys line it is their issue.