Print cartridge
When the print cartridge contacts are dirty and the printer cannot detect/communicate with print cartridge.
Clean the contact points on the cartridges with a dry, lint-free cloth.
1. Open the top cover of the printer.
2. Remove the print cartridges.
3. Clean the copper-colored contact points on the cartridges with a damp, lint-free cloth.
Use a dry, lint-free cloth to remove moisture from the contacts.
5. Insert the cartridges back into the printer.
6. Close the top cover.
7. Try printing again.
If you still cant communicate try with new cartridge .
Red warning light flashes and message colour ink cartridge empty although cartridge is brand new....
(More)
Red warning light flashes and message colour ink cartridge empty although cartridge is brand new. Cannot even use it to scan or print black and white. Printer/scanner is a few months out of warranty but little used.