Question about Canon CanoScan 8400F Flatbed Scanner

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Error message My Canon 8400F scanner came uip withan error message that read, remove protective film sheet or lamp is too cold. It has worked fine for a year and I didn't move anything. I tried re-installing the drivers with no luck with fixing the problem.

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  • Anonymous Apr 24, 2008

    Same problem. Same error message. Can a sensor be obtained and changed? How big a job is it?

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  • Level 1:

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Scanner sensor is defective,,,you need a new scanner.

Posted on Dec 07, 2007

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Canon 8400F will not scan, error code 5, 155, 45


If it passes 'test' from the computer, then it should be listed in the Device Manager. Uninstall / Remove that device, then Restart and Re-install it.

Tallon41

Aug 22, 2012 | Canon CanoScan 8400F Film Scanner

1 Answer

Unable to set CanoScan 8400F for color slides. The protective sheet has been removed from the document cover, and the slide film guide installed. Photo Studio Acquire panel Source selection has only...


kindly let me know your operating system so that i can give you precise solution. By the way you should go with the review for which I am providing a link below. If this does not solves ur problem kindly let me know alongwith ur operating system.
http://www.pcreview.co.uk/forums/canoscan-8400f-settings-35mm-negatives-4-x6-photos-t2637157.html

Jul 01, 2011 | Canon Office Equipment & Supplies

3 Answers

My canoscan 8400F suddenly stopped working last week. I had been scanning slides thru Photoshop when on my next scan attempt, I got this message: Cannon scan for these reasons: -The original may not...


You have to remove the white protective sheet from the the lid. Once you remove it you will be able to scan film. Also make sure the lock button is not in the lock position.

Open the Canoscan Toolbox.
Click the Save option.
Put a check in the box that states "Display the Scanner Driver".
Click Scan.
Click the Advanced Mode tab.
Make sure Select Source is set to "Platen".
Click the Preview button at the top left


Another thing is this can be caused by a faulty FAU cable. One or more of the eight wires within this cable has fractured

Oct 16, 2010 | Canon CanoScan 8400F Film Scanner

1 Answer

When trying to scan a document on my CanoScan 8000F, I got an error code that read: "Cannot scan for these reasons: ? The original may not be set correctly. ? The Film Adaptor Unit Protective Sheet may...


Check that the lamp is not burning out, or replace with new lamp. Check the glass area to make sure there isn't a thin plastic sheet on the glass. This should be removed. Let lamp warm up for about 5 minutes before using.
If your problem still persists, it's not your computer, but likely the scanner software inside the scanner itself.

Apr 17, 2010 | Computers & Internet

1 Answer

My Canon 8400F worked yesterday and today it is not responding. I am getting an error message after the scanner determines what type of photo is to be scanned. It says: 1)Original may not be set...


First, make certain that the flatbed scanner lid is securely shut.
Second, unplug the power and USB cables from the rear of the scanner.
Third, deposit the Canon 8400F scanner in the nearest garbage receptacle where it belongs.
Hope this helps.

Jul 04, 2009 | Canon CanoScan 8400F Flatbed Scanner

2 Answers

Code2,178,0


This is caused by a faulty FAU cable. One, or more, of the eight wires within this cable has fractured and unless you are handy with fine wires and a soldering iron, it's off to the scanner shop, I'm afraid.

Aug 02, 2008 | Canon CanoScan 8400F Film Scanner

2 Answers

Scanner Canon 3200F using ScanGear CS software at some stage decided to show this fault: Cannot scan for these reasons: - The Original may no be set correctly - The Film Adaptor Unit Protective Sheet...


The problem went away for me, when I reset the error message on my MP830. In this case, the message was that I was out of ink. Not a problem for scanning, yet this gave me the "lamp" message. Reset the message by pressing the "OK" button.

Jul 06, 2008 | Office Equipment & Supplies

2 Answers

Error message 2-178-0. What does this mean.Changed drivers but no change in message?


Try this:

Open the CanoScan Toolbox.
Click the Save option.
Put a check in the box that states "Display the Scanner Driver".
Click Scan.
Click the Advanced Mode tab.
Make sure Select Source is set to "Platen".
Click the Preview button at the top left.
If the error still occurs, then most likely it will be a service issue.

One thing to check...see if the inside lamp illuminates when you turn the scanner on using the power button at the back left side of the scanner.

Jan 31, 2008 | Canon CanoScan 8400F Flatbed Scanner

1 Answer

Cannot find film


I looked on canon's website and cannot find that specific error. Try this website for general troubleshooting information:

http://alpha02.c-wss.com/inc/ApplServlet?SV=WWUCA900


Mike

Dec 07, 2007 | Canon CanoScan 8400F Film Scanner

2 Answers

Canoscan Won't Scan


You have to reinstall drivers of your scanner. Thank you.

Aug 11, 2007 | Canon CanoScan 8400F Flatbed Scanner

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