Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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WD250GB DRIVE HiMy external 250 my book drive will not show in My computer and does not come up as found new hardware after disconnecting/connecting.Its been fine for months and now if connected at start up stops the pc from starting up.and if connected after start up slows the PC to a stand still.I have tried connecting the drive to 2 laptops both found the drive but came up with the same error message cannot access drive F due to I/O problem.As a last resort connected to PS3 and the drive would play all the mp3 files ok. So how do I resolve this??CheersChris

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Well if the cable was faulty it most likely would not jam your computer , the item is faulty no doubt about it , you will need to take it in to be serviced , or replaced , sorry ...

Posted on Dec 04, 2007

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The first and easiest thing to try is to try a new USB or Firewire cable which are cheap enough at the dollar store, I paid $1.50 for mine. If that still does not solve the problem: look for the hard drive by right clicking My Computer and select Manage. Go to Storage and then Disc Management. You will see it here if the cable works whether or not the hard drive has errors. Sometimes if you have installed any programs that Windows uses for startup on your 500 Gig drive, It will come up as an error too. Try to remember if there was any software installed just before you got the error messages.
Let me know how this worked out. Feel free to add to this post if needed to help solve your problem.
Have A Great Day!

Posted on Dec 04, 2007

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