Same problem but it will not let me reinstall windows or restore with the OSD it boots then loads all dirvers and then stalls at starting windows screen. even tried a fresh disk of Windows xp Home same thing. Hard diags show disk is healthy. Compaq support is no hepl I change out memory. same results.
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Assuming that you can see and interact with your Windows desktop and are not locked out, then click with your mouse left button on the Start button in the bottom left corner of the desktop, click on Shutdown then from the shutdown options shown, select to Restart.
If you are locked out and cannot interact with the desktop by mouse, then you can try invoking the Windows Task Manager by pressing the three keys (Ctrl + Alt + Delete) together - you should get an option in the top menu of the Task Manager to allow you to Shutdown the computer.
If none of the above helps, then press and hold the Power button for more than 4 seconds and the computer should power itself off - you will lose any unsaved documents etc but will do no damage to the computer by doing this.
There are a couple of methods to get to Safe Mode on a PC.
The first and established method of getting Safe Mode to pull up is to turn the computer off all of the way. Then turn the computer back on and immediately start tapping the F8 key on the keyboard. (Don't hold the key down, but instead press it over and over.) This should bring you to a Safe Mode menu to choose which option to boot into.
If you have pressed the F8 key and the computer still attempts to boot to regular windows, you can press and hold in the power button to turn the computer off and retry the F8 option.
The other, less established method of forcing a computer into safe mode is to turn the computer on, wait until you see the Windows logo start to load, and then press and hold in the power button to force a shutdown. Doing this twice in a row should result in the safe mode prompt on the third boot up attempt.
The default action for the Power button on the start menu in Windows 7
is shutdown, and in Vista is Sleep, which isn't necessarily useful for
everybody, so we'll explain how to change it here. Change Windows 7 Shutdown Button clicking on the start menu and choosing
Properties.All you need to do is change the drop-down for Power Button Action to whatever you would prefer. Change Windows Vista Power Buttons
You can configure this setting easily by using the advanced power
settings panel, which is a little tricky to get to normally, but we'll
take the shortcut.
Open a command prompt (type cmd into the start menu search bar), and then type in the following:powercfg.cpl,1You could also take the long route (Control Panel \ Power Options \ Change Plan Settings \ Change Advanced Power Settings)
Hold the power button down for about five or six seconds, it will shut down then. If it keeps doing this, you need to look at what is running in the background that is preventing you from shutting down via the menu.
type in msconfig
take a look at what is scheduled to load at startup and then try to decide if you really need to have that application on all of the time. BE CAREFUL. If you don't recognize an entry, leave it alone until you can learn what it is.
Try running chkdsk /r and then restart the computer. to do that, click on START, RUN, in the open field, type 'cmd' and press <enter>. A dos window will open. At the blinking cursor, type 'chkdsk /r' and press <enter>. You will get a message that the drive can't be locked and do you want to run it the next time Windows starts. Type 'y' and press <enter>. Now shutdown the computerand restart it. Chkdsk will run and it may take some time. Depending on your installation, you will see a blue screen that will show the progress. Sometimes the screen will stay black and the hard drive light will flash. That's ok. Let it run until Windows loads. Wait until it is completely loaded and then try shutting it down normally.
According to the manual Using Emergency Shutdown Procedures If the notebook does not respond to the Windows shutdown procedure (Start > Turn Off Computer > Turn Off), try the following emergency shutdown procedures in the sequence provided: ■ If the notebook is running Windows XP Professional: Press ctrl+alt+delete. Select the Shut Down button, then select Shut down from the drop down list. ■ Press and hold down the power button for at least 4 seconds. ■ Unplug the notebook from external power and remove the battery pack.