Same problem but it will not let me reinstall windows or restore with the OSD it boots then loads all dirvers and then stalls at starting windows screen. even tried a fresh disk of Windows xp Home same thing. Hard diags show disk is healthy. Compaq support is no hepl I change out memory. same results.
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Press Start(ORB at bottom left for vista/w7) and if you're on windows 7/vista, there should be a list button on the bottom right side of the start menu saying "Shutdown"(windows 7) and "Sleep"(Vista), click the list and click Reboot.
On XP you need to click the Shutdown button and before you click shutdown instead click Reboot(Green button If i recall correctly).
If you still waiting, follow the direction below to restore you PC to the point before the updates were installed
Shutdown your PC -
Try to shutdown the PC via the shutdown button in windows start menu , if you unable to shutdown using this button you can still shutdown the PC via the power button on the Tower/PC case by hold it for 10 secs.
Load safe mode
When the PC is loading click the F8 just after the motherboard system check are run (also know as POST)
Hold the power button down for about five or six seconds, it will shut down then. If it keeps doing this, you need to look at what is running in the background that is preventing you from shutting down via the menu.
type in msconfig
take a look at what is scheduled to load at startup and then try to decide if you really need to have that application on all of the time. BE CAREFUL. If you don't recognize an entry, leave it alone until you can learn what it is.
I assume you use Windows Vista..... In vista the default action of the power button is configured to sleep mode.. So to shutdown the PC you can press "Start - right arrow - right arrow - right arrow - Enter", or you can navigate to the same using the mouse & selecting shutdown from the list besides the lock icon. You can also change the power button configuration this way goto " Start-Control Panel-System and Maintenance-Power options-change plan settings (under the current plan you are using) - change advanced power settings - Power buttons and lid - Start menu power button" click on settings and select shutdown, apply & save the settings and close this window. Now you can just click the power button to shutdown your computer.
Try running chkdsk /r and then restart the computer. to do that, click on START, RUN, in the open field, type 'cmd' and press <enter>. A dos window will open. At the blinking cursor, type 'chkdsk /r' and press <enter>. You will get a message that the drive can't be locked and do you want to run it the next time Windows starts. Type 'y' and press <enter>. Now shutdown the computerand restart it. Chkdsk will run and it may take some time. Depending on your installation, you will see a blue screen that will show the progress. Sometimes the screen will stay black and the hard drive light will flash. That's ok. Let it run until Windows loads. Wait until it is completely loaded and then try shutting it down normally.
According to the manual Using Emergency Shutdown Procedures If the notebook does not respond to the Windows shutdown procedure (Start > Turn Off Computer > Turn Off), try the following emergency shutdown procedures in the sequence provided: ■ If the notebook is running Windows XP Professional: Press ctrl+alt+delete. Select the Shut Down button, then select Shut down from the drop down list. ■ Press and hold down the power button for at least 4 seconds. ■ Unplug the notebook from external power and remove the battery pack.