Question about Philips PM435S Remote Control

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Unwanted black rectangle on the TV screen

I recently switched to a Philips Universal Remote Control, read the directions, and easily set it. It seemed to be working fine. I hit the menu button, then the up/down keys while watching the DVD. Maybe I hit another button by accident? I don't know. At any rate, the TV menu appeared instead of the DVD menu so I hit Quit. The menu turned off, but a large, solid black rectangle remained on the TV screen, covering almost the entire bottom half of the screen. The rectangle is there regardless of whether the TV is on or the DVD. I have hit every combination of buttons on the remote that I can imagine, but I can't get the black rectangle to go away permanantly. I tried using the original DVD remote as well, but that didn't do anything. If I hit some of the buttons (quit, mute, others) it goes away for about five seconds and then pops back. It's driving me crazy. Any suggestions? The remote, incidently, is called Universal Consolidator by Philips.

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Re: Unwanted black rectangle on the TV screen

I'm not sure what type of TV you are using,, but most all Large Screens have a reset button someplace. You should be able to reset the TV and fix the problem. Its not the remote, making the image appear, but a command from it was misinterpeted. Sometimes turning the set off will work, but most often it needs to be reset.

EXCEPTION... if you are using a cable box. Disconnect it from power, wait 1 minute and then see if the problem exists. If the cable box is on even with the DVD you may still have this issue. Please reset the cable, and if that doesn't work, reset the TV.
Thanks! //D

Posted on Apr 27, 2008

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