Question about Seagate FreeAgent Go 250 GB USB 2.0 Hard Drive

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Cannot see my free agent hard drive

Purchased the sytem about one month ago, set it up (easy as), downloaded files off main computer, loaded other stuff on it, recovered from it over the past couple of weeks, went to use it the other day, will not connect.

Tried all the usual tips and help as mentioned on several sites - nothing. Unit is making an audible crackle sound not heard before on startup and disk is rotating.

Through it away or send it back to dealer?

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  • 8 more comments 
  • Anonymous Dec 06, 2007

    Same basic problem as temac with following differences:
    No noise from drive.
    One computer would not boot and another would not recognize drive.
    after several attempts, drive began to work ok.

  • Anonymous Dec 27, 2007

    My Seagate FreeAgent 500GB USB drive connects most of the time and then suddenly decides not to connect at all for a day or two.

    This is with Windows XP and Linux.

  • Anonymous Jan 01, 2008

    Bought it and plugged it in, it was all fine backed up bout 6 gig worth of files and then wouldnt let me shut down, when i turned my computer on the next day. wouldnt start up until i unplugged it from usb, now doesnt see it at all, tried multiple times???? please help

  • Anonymous Jan 10, 2008

    please healp me my id is [email protected]

    all my data is in the hard disk

    its not turning on my pc...

    what do i do

  • rob6 Feb 01, 2008

    Can't see mine either. If I plug it in and open windows explorer comp. freezes. If I have it plugged in and turn on my comp. the comp. freezes.

  • RJPSF Feb 02, 2008

    I have the same issue with a 750gb FreeAgent drive. It was working when I bought it a month ago and I left on a business trip and came back and it no longer recognized by my PC. It works fine on my laptop so I know it is not the drive itself. I did recently install a new HP All-in-One printer on my PC and had a hard time getting it to work. The printer now works and the external hard drive does not.

    I tried the trouble shooting steps from SeaGate and still nothing. When I plug it is I get "USB device not recognized". It does not show up in device manager on any drive letter.

  • rbtjbeck Apr 02, 2008

    moved my pictures to the the drive will not there is nothing on it ?....What do I do???

  • racerdoodle Apr 28, 2008

    I have also had many problems with this FreeAgent Go. I plugged both plugs in and moved many of my files onto it and now when I plug it in my computer says it is an unknown device. I plugged it into my main desktop and it opened fine. I contacted seagate and they weren't any help. I don't know what to do!

  • Anonymous May 11, 2008

    I bought the Seagate FreeAgent Go 160 GB drive today and I too am not able to see the drive in Device Manager nor does XP pick it up. I tested this on my desktop and it worked fine but when I plugged it
    into my laptop it did not respond and I could not see it in the Device
    Manager. I had gotten the same one a few days ago and it did the same thing so I thought there was a defect so I exchanged it for the same drive hoping that it would work so, this is the second drive I bought. The techs at the store I bought it told me the first drive had a bad HD so I picked up this second one and it did the same thing.

    Has anyone bought a successful Go drive that does what it is supposed to without having issues? I have a Seagate FreeAgent Pro 500 GB external and it works both on my laptop and desktop I'm not sure what the issue with this drive is with laptops.

  • Anonymous Mar 28, 2009

    I loaded Seagate Freeagent onto my laptop, backed up all my photos, then tried to go back into it a few weeks later and it is gone off my computer. It says it doesnt recognize or it doesn't exist. I think I am going to take it back to the store and buy something else.



5 Answers

My solution was not software but the heads had collapsed the dealer replaced it with a 500GBbut unfortunately I lost any data I had on the disk.Cost to recover data was far greater than accepting loss and starting again. Thanks

Posted on Nov 10, 2008


Hey, Mine did the same (500GB) . Humming an clicking. but all i did was bust it open , took the drive out and put it back in now it works perfect again :)

Posted on Nov 07, 2008

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Why are yall posting here instead of the Seagate forums?.

Posted on Jun 03, 2008

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Go to the seagate web site. They have a windows download tool that can fix most problems. Worked well for me.

Posted on Mar 21, 2009

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Use the cable suplied with the disk -- connect to two USB ports to give it enough power

Posted on Jan 24, 2008

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