Question about Seagate FreeAgent Go 250 GB USB 2.0 Hard Drive
Purchased the sytem about one month ago, set it up (easy as), downloaded files off main computer, loaded other stuff on it, recovered from it over the past couple of weeks, went to use it the other day, will not connect.
Tried all the usual tips and help as mentioned on several sites - nothing. Unit is making an audible crackle sound not heard before on startup and disk is rotating.
Through it away or send it back to dealer?
My solution was not software but the heads had collapsed the dealer replaced it with a 500GBbut unfortunately I lost any data I had on the disk.Cost to recover data was far greater than accepting loss and starting again. Thanks
Posted on Nov 10, 2008
Hey, Mine did the same (500GB) . Humming an clicking. but all i did was bust it open , took the drive out and put it back in now it works perfect again :)
Posted on Nov 07, 2008
Go to the seagate web site. They have a windows download tool that can fix most problems. Worked well for me. http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=seatools-win&vgnextoid=552bd20cacdec010VgnVCM100000dd04090aRCRD
Posted on Mar 21, 2009
Use the cable suplied with the disk -- connect to two USB ports to give it enough power
Posted on Jan 24, 2008
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Posted on Jan 02, 2017
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Feb 26, 2015 | Hard Computers & Internet
Hopefully this will answer most your questions:
You will need to replace the hard drive, it is going bad or may already be bad.
If the computer will still load windows (it looks like the hard drive is bad, so it may not), you need to create a recovery DVD set. This has to be done with the computer booted to windows (since that is were the program is). Once you have created the recovery set, copy any files you created that you do not want to loose to an external source (external hard drive for example). These files are in the documents, pictures, videos, ect folders for each user account. Now you can replace the hard drive with a good hard drive. You will boot from the recovery set you created, this will reinstall all software that came with the computer when purchased. You most likely had to purchase the MS office package, and you should have an install disk for it. Another software you purchased will have to be reinstalled also. You can them copy your files from the external source back to your computer. This should put you just about back in business.
1. computer will not boot to windows and I would like my files still:
Most computer retailers offer services for sale. If the hard drive is readable, they can pull your information off of it, and back it up for you.
2. I did not or can not create the recovery set:
If you contact HP support (800-474-6836) they can sell you a recovery set (sometimes they will provide you one free).
3. I am not comfortable with any of this. Again most computer retailers offer services to repair your computer and back up your information. Keep in mind if your do not have the recovery set, they may just install windows on the computer and nothing else.
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