Question about HP Compaq Business Notebook NX9010

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Keyboard control unit problem

When start my laptop it gives a beep after that its opening windows, its entering y keys automatically, then i remove keyboard also same thing happed,when i fixed new keyboard also same thing happed but keyboard also not working, after that i remove touch pad than its not entering y key but my touch pad is working perfectly i don't know y its happening like that, if i fixed any of this (keyboard , mouse pad) it gives these y letter, i thing its having a problem with keyboard controller, can v repair that controller, if u have other solution

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  • muhdys Apr 14, 2009

    WHEN MY LAPTOP BOOT GIVE A BEEP SOUND AND IS NOT BOOT UP TO WINDOW, BUT IF I PRESS "U" BUTTON ITS ABLE TO BOOT UP TO WINDOW AND ITS WORKING ALSO WHEN I OPEN MICROSOFT WORD THE LATER "U" IS STARTING TO WRITE SO MEAN IS STUCKING BUT I HAVE CHANGE THE KEYBOARD BUT STILL HAVE SAME BROBLEM.

    ALSO IF I INSTALL NEW WINDOW WHEN I REACH ANY PAGE OF TYIPING LIKE NAME,PASSWORD ,CD KEYS THE LATER "U" IS STARTING CONTINOUSLY SO ITS FULL ALL THE PAGE .UNTILL I CONNECT EXTARNAL KEYBOAR

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  • 383 Answers

Either the keyboard/mouse (2 in 1 on laptops) drivers are invalid in which case you can go to http://support.acer.com and download the keyboard/mouse drivers and/or utility.

Let me know if this works for ya,

Have a great and safe Sunday !

Posted on Dec 02, 2007

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Posted on Jan 02, 2017

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The number keys to the right will not work, even after pressing number lock. suggestions?


Please open Device Manager and uninstall what is showing under "Keyboards". If you're unsure on how to perform these steps, follow this link:http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03540049&lc=en&product=5450010&tmp...
Once you have uninstalled the keyboard driver, restart your notebook and it should automatically reinstall for you.
Let me know if this resolves the issue.


  • If the keyboard is not working in Windows, continue with these steps to uninstall and reinstall the keyboard software in Device Manager.
  • Click Start , then click Control Panel.
    Control Panel opens.
  • Click Hardware and Sound.
  • Click Device Manager under Devices and Printers.

    Device Manager opens.
  • Click View, and select Show Hidden Devices.
  • Double-click Keyboards, right-click the keyboard name, and then click the Uninstall button to remove the device from Windows.
  • Restart the computer.
  • The keyboard should now work correctly.
  • Your computer comes with several software programs that can test the keyboard for key or hardware failures. For more information, see the HP Support document Testing for Hardware Failures.
  • Notebook key presses are slow to respond
    If there is a short delay from the time a key is pressed to the time the character displays on the screen, the Filter Keys function might be activated. The Filter Keys function provides a greater range of key press options to fine-tune key delays and prevent inadvertent key presses. To disable Filter Keys and return to the default keyboard behavior, use the following steps:
    1. Click Start , and type keyboard in the Search box. Then select Change how your keyboard works under Control Panel.
    2. Remove the selection from Turn on Filter Keys. Then click Set up Filter Keys.
    3. Remove the check next to Turn on Filter Keys when SHIFT is pressed for eight seconds.
    4. Click Apply, click OK, and then close the Ease of Access Center.
      The keys should be more responsive.
    Pressing a notebook key once types several characters
    If two or more characters appear when pressing a key, use the following steps to adjust the key repeat delay:
    1. Click Start , and type keyboard in the Search box. Then click Keyboard under Control Panel.
      The Keyboard Properties page opens.
    2. Set the Repeat delay slider to Long. Click Apply, and then click OK.
    Notebook beeps while typing
    If the computer sometimes beeps while you are typing, Toggle Keys or Sticky Keys is active. Toggle Keys causes the computer to emit a beep when the Lock keys are pressed. Sticky Keys causes the computer to emit a beep when the Ctrl, Alt, Shift, or Lock key is pressed. Use the following steps to disable Sticky Keys and Toggle Keys:
    1. Click Start , and type keyboard in the Search box. Then click Change how your keyboard works under Control Panel.
    2. If selected, remove the check next to Turn on Sticky Keys. Then click Set up Sticky keys.
    3. Remove the check next to Turn on Sticky Keys when SHIFT is pressed five times.
    4. Click Apply, and then click OK to return to the Make the keyboard easier to use page.
    5. Remove the check next to Turn on Toggle Keys.
      If selected, remove the selection from Turn on Toggle Keys by holding down the NUM LOCK key for five seconds.
    6. Click Apply, click OK, and then close the Ease of Access Center.
      The beeps no longer sound.
    Wrong characters appear when typing, changing keyboard language, or Dvorak
    If the wrong characters appear when you are typing, or you are trying to use a different keyboard, use the following steps to synchronize Windows to the type of keyboard you are using:
    1. Click Start , and type region into the Search field. Click Region and Language from the search results.
    2. Click the Keyboards and Languages tab, and then click Change Keyboards.

      The Text Services and Input Languages page opens.
    3. Click Add.
    4. Select the keyboard you want to use, and click OK.
    5. From the Text Services and Input Languages page, select the new keyboard in the list and click Move up until it is first in the list. This makes it the default keyboard.
    6. Click OK. You can now use the new keyboard.
      If you find that the new keyboard service works correctly and you do not want to use the other keyboard, repeat these steps and Remove the keyboard service that you do not need.
    HP Notebook PCs Notebook Keyboard Troubleshooting Windows 7

    Aug 23, 2015 | HP Computers & Internet

    1 Answer

    Mouse didn't detected


    Touch pad usb or wireless mouse ?
    Laptops use the convenient touchpad and integrated scroll mouse that allow you to use just your finger to navigate Web pages, documents and open files and programs. Just like all other hardware, the laptop's integrated touchpad and mouse can experience errors and problems that cause you to lose functionality for a length of time. Whether the laptop's mouse is not working because of internal errors or conflicts with another device, several "tricks" can work to restore it.

    Locate the function "Fn" button on your laptop in the lower left corner of the keyboard. Look in the keyboard's upper row (the F1 through F12 buttons) for an icon of a touchpad or computer mouse. This keyboard button acts as the toggle switch to enable and disable the built-in mouse and touchpad function. Press and hold the "Fn" button together with the mouse icon button. Look for the disable/enable symbol that briefly displays on your screen. Slide your finger over the laptop's mouse and attempt to use it as normal. Press the Windows keyboard key if using Windows 7, type "main.cpl" in the search box and press "Enter." Press the left arrow key to navigate over to the "Device Settings" tab. Press the tab key to reach the "Enable" button in this section. Press "Enter" on your keyboard. Press the tab key to reach the "Disable internal pointing device" check box. Press the space bar to remove the check mark. Put your finger on the touchpad, and move the pointer down to the "Apply" button. Click "Apply" to save the settings. Close the mouse "Properties" box. Press the keyboard "Windows" logo key to open the "Start Menu." Press the arrow keys on your keyboard to navigate to the "Shut Down" or "Turn Off Computer" menu. Press the up or down arrow key to highlight "Restart." Press "Enter" to restart your computer and attempt to use the laptop mouse as it should normally function. Open the "Control Panel." Go to the "Add and Remove" or "Uninstall" programs section. Highlight any secondary mouse devices in the list that you have installed for your laptop, such as an external USB mouse. Select the "Uninstall" option to remove any software and settings associated with this secondary mouse. Restart your computer and attempt to use the built-in laptop mouse as normal. Check to see if the mouse is working properly. Press the keyboard's "Windows" button to open the "Start Menu." Press the keyboard's arrow keys, "Enter" button and "Tab" to navigate to and open the "Control Panel." Go to the "Hardware and Sound" section, and press "Enter." Navigate to "Device Manager," and press "Enter" to open it. Find "Mice and other pointing devices from the list" and open its "Properties" dialog box. Select the "Driver" tab and choose "Update Driver." Allow Windows to search the Internet for drivers and to update them automatically. Restart your computer after the drivers are updated, and use your mouse as normal.
    Beginners Guide to Using a Computer Mouse? Tips and Tricks
    http://tips4pc.com/basics/beginners-guide-to-using-a-computer-mouse-tips-and-tricks.htm Laptop not working - touchpad unresponsive http://www.webdevelopersnotes.com/articles/laptop_touchpad_not_working.php

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    Loud beeps at start up dell inspiron mini


    Beep codes for the Inspiron Mini are as follows:

    Beep Code Possible Problem
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    Two No RAM detected
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    Three Possible system board failure — Chipset error
    Four RAM read/write failure
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    Jun 10, 2010 | Dell Inspiron Mini 10 Notebook

    1 Answer

    Have a gateway m series laptop. The keyboard is malfunctioning.


    Sorry to hear about your Gateway problems...

    Your keyboard is or has a stuck key or keys.
    If the unit gives you an error message or Beeps at start up, this will be the cause.
    Maybe, someone had gotten the keyboard wet or dropped something on the key pad ?
    Either way, if you are receiving a error message, or seeing type appear on the screen while you are not typing, it the keyboard.
    Keyboards are east to come buy for that unit and should be less than $30.00 USD.
    " Don't buy a used keyboard "
    Good luck, have fun, hope this info has helped you.

    Readers, please rate your technicians.
    John Ray
    john@johnrraycomputer.com

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    Sounds like the key is stuck. You will have to remove the keypad to check the switch underneath.

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    These instructions are for Windows XP:

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    1 Answer

    Logitech mouse problem


    I assume there is no second mouse on the system and you are using keyboard commands. Try the following in the device manager..
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    2. Using the up arrow key, highlight "Settings."
    3. Right arrow key to "Control Panel" and press the enter key.
    4. Use the arrow keys to highlight the System icon and press the Enter key.
    5. Use the right arrow key to select the Device Manager tab. (For Windows XP/2000 , use the right arrow key select the "Hardware" tab. Now use the tab key, select the "Device Manager" button and press the enter key.)
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    8. Use the right arrow key to open the mouse icon and verify there is a mouse icon that states, "HID-compliant mouse," and another entry that states the name of your USB device.
    9. If there are any errors reported on these icons by exclamation points or red X's, highlight these icons using the arrow keys and "Tab" to the "Remove" button and press the enter key. (For Windows XP/2000 , highlight these icons using the arrow keys and then press Alt-A keys. From the "Action" menu, highlight "Uninstall" and press the enter key.) When the "Confirm Device Removal" box appears, press the enter key.
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    12. Power down the computer system and restart Windows.

    Apr 16, 2008 | Logitech diNovo LX300 Keyboard/Mouse

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