Question about Macromedia RoboHelp Office X5

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Try to Reinstall Robohelp 5

I am trying to reinstall Robohelp 5, and like others can't activate it despite calling Adobe a dozen times and being put on hold.
I tried the "download X5.0.1 and x5.0.2 and then replace the robohelp.exe" solution, but can't find X.5.0.1 patch on the adobe site.

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Http://kb2.adobe.com/cps/403/kb403696.html

The above is the link with instructions on the patch files needed to run x5 without activation. This is an Adobe link. This is the lowest version supported and the only way Adobe will support x5. For your information, there is no problem running x5 under Vista, although again, Adobe will not support this. Other than installing the various patches, the main procedure needed is to disable Vista's UAC (User Access Control). Otherwise, the WYISWYG editor will not open properly and you'll get a Component 4 Load error. The only issue besides this under Vista is that x5 doesn't support Office 2007. However there is no problem with creating Windows and Windows HTML help files.

Posted on Sep 16, 2009

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Hi,
First of all your not going to get the patch on Adobe's website as the patch is a crack and can only be found on torrent sites.
If you have payed good money for this software then i recommend that you play the waiting game while you are on hold or try different customer service numbers until you get them to reactivate it.



Good luck.

Posted on Aug 18, 2009

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Posted on Jan 02, 2017

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Hi there, try to reinstall the Adobe :O)

You do it in this way: uninstall adobe in add and remove programs, reboot the computer and reinstall the adobe

Hope it helps
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From Macromedia / Adobe.

Due to activation issues with Adobe RoboHelp X5, the following may be completed to turn off activation with RoboHelp X5.
  1. Install RoboHelp X5.
  2. Install Patch X501 and X502 from the following link: http://www.adobe.com/support/robohelp/downloads.html
  3. Download RoboHelp.exe and RoboHTML.exe and replace the installed versions with the downloaded versions. The installed versions are in <Install Directory of X5>/RoboHELP/RoboHelp.exe and <Install Directory of X5>/RoboHTML/RoboHTML.exe respectively.
  4. You now will be able to run Adobe RoboHelp X5 without any activation.

May 08, 2009 | Macromedia RoboHelp Office X5

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Robohelp X4


Create a post to technical support on the Adobe web site and mention your problem. I was given a free upgrade to version X5 which there are special instructions and patches for. After installing the patches,X5 can be run without activation. Adobe will not support X4. You can say that you understand that Adobe will give a link so you can download X5. Then find the instructions for the patches on their web site.

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RH x5 and Vista compatibility


Sorry but there is no workaround. It's like wanting a petrol car to run on diesel.

RoboHelp 6 was the first compatible version and this week RoboHelp 8 was introduced.

________________________________________
Peter Grainge
www.grainge.org
Adobe Community Expert (RoboHelp)

Jan 23, 2009 | Macromedia RoboHelp X5 Office Pro for .NET...

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Required Activation key for the installation ID Number RHO13-723243-938675-801954-599056-939239-021756-986948-357344-92


From Macromedia / Adobe.

Due to activation issues with Adobe RoboHelp X5, the following may be completed to turn off activation with RoboHelp X5.
  1. Install RoboHelp X5.
  2. Install Patch X501 and X502 from the following link: http://www.adobe.com/support/robohelp/downloads.html
  3. Download RoboHelp.exe and RoboHTML.exe and replace the installed versions with the downloaded versions. The installed versions are in <Install Directory of X5>/RoboHELP/RoboHelp.exe and <Install Directory of X5>/RoboHTML/RoboHTML.exe respectively.
  4. You now will be able to run Adobe RoboHelp X5 without any activation.

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Go to start->control panel->add remove programs. Find Adobe REader. Uninstall it.

Then go to adobe's download site and reinstall it. All problems solved.

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