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Many central vacuums have similar or the same parts made by a small number of manufacturers. I found the MD Central Vacuum website to be very helpful and I hope it solves your problem. I have attached pictures and descriptions from their website so you can see if this is what your wand looks like. If so, to separate the wand from the floor brush unit there should be a lever or button on the brush housing you can push with your foot to release the wand. If you are asking about where the wand connects to the hose you push that black button that you see at the top of the wand in the picture, the top smaller black part. I hope this helps.
There are many different things that could cause this. It could be the cord, the switch, a fuse, the motor, the pcb, a loose wire. If it is under warranty I recommend you take it to a Kenmore warranty center.
I've got the same problem. Try checking out the electrical connection where the hose attaches to the canister. The hot male terminal is corroded and the female socket is burned out. Its an unfortunate design flaw that every time you open the vacuum to replace the bag the electrical connection disconnects and reconnects. Not sure if I can find replacement parts for a 10 year old vacuum or if a home-made re-wiring job is in order. Will find out tomorrow.
You have not stated which model vacuum you have. Bipass vacuum have a bipass compartment which is under drive unit. Make sure there are no cracks around housing as this is where you vacuume is created. In order to have vacuum you must have airflow, in assences suction. No air flow, no suction. If the airflow is deverted somehow suction will stop. Your filter, your bag are all sources of air flow. Clog either and you lose suction. Start with loss of air, being cracks in housing,bag or filter
There is no drive belt on a progressive drive vacuum. It is direct drive meaning it is attached via the motor. No vacuum means no air flow somewhere in the unit. Torn bag,Wrong bag, pluged filter under bag.Make sure the opening in the bag is the correct size,too big and it will not seal. Make sure when you close the housing it seals also. No housing seal no vacuum. Kenmore vacuums tend to be plastic housings. Cracks are comon in the wheel housing area. Check there first. Plastic expoxy will work with this fix if so needed.
Detach the wand from the hose and see if you have suction from the hose itself. It is more often the blockage is in the corrugations of the hose than in the wand, but also check the elbows of any tools attached to the wand and look thru the wand itself.. Anything caught in the hose should be sucked backward with another vac. Try opening the dust container, remove the bag if there is one and drop a coin through the hose to locate blockage. The coin will come to rest against the blockage if there is any or drop thru.. If you shake the hose you will locate the blockage by feeling the vibration of the coin against the wall of the hose.This will pinpoint your problem area. Caution rough use with a wire coat hanger could damage the hose and broomsticks get stuck. Use another vac if the hose is blocked.
We have the same vacuum & had the same problem. As the vacuum ages & the hose is periodically removed from the nozzle to use with the attachments, the white switch, adjacent to the nozzle connection, wears. If the hose is not fully reinserted or if the attachment notches are inadvertently aligned with the white stitch, the agitator may not work reliably. Assuring the hose is fully inserted, with the locking notches away from the switch has eliminated this problem with our vacuum cleaner.