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Posted on Aug 18, 2009
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We have a side-by-side with water, ice cubes, and crused ice things on the door. We can get water at the door but there is not ice. The icemaker is working thru the cycle but there seems to be no water going into the part that makes ice. Any ideas?

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  • Posted on Aug 18, 2009
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One of the most common causes is that the line has frozen, unplug the water line from where it enters the freezer (turn off the water first) and see if the line is iced over (may have to open the freezer and look from the inside after removing ice maker to tell for sure). if not, the next thing to do is check to see if the ice maker is calling for water. to find out set a voltmeter to the 12 volts dc range and check to see if there is any current on the water solenoid valve at the point in the cycle where the ice maker should fill. if there isn't either replace the ice maker (faster and easyer) or replace the ice maker's timer. unless you have a local shop you like i recomend parts from here: http://www.appliancepartspros.com/partsearch/

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  • Posted on Aug 18, 2009
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I would immediately check the ice maker area and look for a little tube (usually black and about an inch long). Once found, try to flex or bend it and if it's stiff, more than likely the line is frozen and ice is plugging up the line. Just take out your good old blowdryer and blow the area on high heat for a few minutes. Soon and hopefully, you should start to see some water slowly dripping out of the tube and eventually, the frozen ice core will slide out of the tube. Finally, wait a couple hours of so and see if you have any new ice.

Good luck!

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Icemaker is not making ice cubes. fridge is 3 months old.

Well if your ice cube bucket is on the freezer door it self then it could be anything from the optics system to a bad icemaker to a water valve issue...if its located on the side freezer wall. the water valve could be bad or the i/m module/icemaker
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If your icemaker is producing small cubes, hollow cubes, huge cubes, or a solid slab of ice, one of the first things you want to check is the fill level. And it's not as difficult as you might think. (Hey, the hard part's wrenching that bottle out of Pookie's little fingers!) Unplug the refrig, pull the icemaker - usually one screw underneath, either 2 more or hooks above the cube mold - and unplug it. Take it to your sink and melt out any cubes with hot water. Then plug it and the refrig. back in, leaving it unattached from the freezer wall.

Manually start a 'harvest cycle' (see below) and hold Pookie's bottle under the fill tube. You'll have to wait a few minutes, because the water enters near the end of one complete rotation of the cube ejector, which constitutes a 'harvest cycle'. Regardless your type of icemaker, you're looking for 130-150 cc's, with most working best around 145cc's, but anywhere in this range should work OK.

(When replacing your icemaker with a new one, always check and adjust the water fill level this way too. You'll save yourself a lot of trouble.)

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My icemaker stop working but the water dispenser still working I check both water lines from the filter its ok but can't check the freezer line by icemaker. turly don't know why the water will not flow...

If there is no ice in the ice mold of the ice maker, you can pour enough water in to make cubes, wait an hour or so for the icemaker to cycle.( freeze and dump the ice). If it does, then your water valve on the back of the refrigerator that the main water line hooks up to is bad. Replace it. The valve has two sides to it. An ice maker side and a water resevoir side. One side can be bad allowing the other to work.

If the ice maker does not cycle and dump the cubes then you probably have an ice maker problem.
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