Question about Sansui DTV2760 27" TV

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Black box on screen

Black box appear on screen disappears when you change channels and reappears

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  • Anonymous May 17, 2008

    aparece pantalla en negro y en la parte inferior una llave en rojo tiene volumen pero no cambia de canales ni obedece con el control remoto, tampoco obedece señalesen forma manual, no aparece nada ni el menu solamente tiene sonido del canal en que quedo.e intentado todo por medio del control remoto incluso desconectarla y volverla a conectar



3 Answers

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Go into menu find
cc settings and
change setting to off
(make note of the one thats
causing the problem)

Posted on Dec 02, 2007


Most tv's made by orion (sansui) have a closed captioning button on the remote. press this button until "off" is selected on screen. without remote press both volume buttons down at same time on front of tv to get menu.

Posted on May 08, 2008

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Your tv is in text mode . enter menu closed caption &text turn off text.

Posted on Dec 11, 2007

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Posted on Jan 02, 2017

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SOURCE: Black box in the middle of the screen

To be exact it is in the TEXT mode within the Closed Caption menus.

Posted on Feb 18, 2007

  • 2 Answers

SOURCE: there is a black box that appears in the middle of

I dont have a solution but i do have exactly the same problem.

Posted on Mar 28, 2009

  • 201 Answers

SOURCE: black box on bottom of screen when viewing a

Hmm, sounds like maybe the closed captioning option is on? Check your remote for a button labeled "CC" and press it to see you that fixes it or go into customer menu and make sure closed captioning is off. If you have a cable or satellite box they may be set for CC as well and need to be set to off.


Posted on Apr 27, 2009

  • 344 Answers

SOURCE: A black square appears on the screen several

Check your TV settings under Caption, odds are someone adjusted the captions to text1 or 2.. the box should go away after you change that to off or std cap.

Posted on Aug 07, 2010

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1 Answer

Lost remote. Must do manually on t.v. Two problems:\r\n1) I cannot get channel back on channel 3. It skips from 2 to 4. 2) TV has large black box on screen covering most of screen. I can push buttons...

Try website like to buy the tv original remote to used.U will used the tv original remote to turn to channel 3 with ease.After u have the tv original remote push the menu button go into Closed Captioning functions turn off like TEXT 1,2,3...The big black box will not appear on the screen again.Tv used it manually control buttons up and down channels trying to get to channel 3.U will never get it to tv channel 3 because tv channel 3 was not save on it memory list of on the tv turn manually channels buttons programming memory.Tv have a manual button said MEMU button on it tv front bazel frame?Yes.Might could used the Menu button on the tv frame to get in to turn off TEXT 1,2, stop the big black box to show up on the tv screen again.

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1 Answer

A black square appears on the screen several seconds after turning on. It disappears after changing channels but reappears soon after.

Check your TV settings under Caption, odds are someone adjusted the captions to text1 or 2.. the box should go away after you change that to off or std cap.

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2 Answers

Black Box in the lower portion of the screen will not disappear

Check your Closed Captioning settings in the menu. I would bet money you have the "Text" feature enabled. Change it to OFF and you should be all set. I hope this was of some assistance.

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1 Answer

Black display box (nothing in it) in middle of screen

Someone has accidentally turned the Close Caption Text mode on. Go into your menu locate the closed caption section and just navigate to turn it off and that's it.... sometimes the remote may have it on there labeled CC.

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1 Answer

Black menu-like box randomly appears, covering the picture

This is a problem with closed-captioning. What you are seeing is a closed captioning box with no captioning in it. Usually this is being accidentally transmitted by the cable company "head end". Just make sure your closed captioning function is completely turned off. if you are seeing it randomly, it may well be coming from your cable company. Is it just on certain channels?

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shut off close captioning. the close captioning is in text1 mode and needs to be CC1 in order to work, or shut it off

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On the reomte control (bottom) left of the sleep button is a cc button, push that until "OFF" appears on the screen. The close caption box should disappear. It worked for me, finally.

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