Question about T-Mobile Sidekick® 3 Cellular Phone

9 Answers

My sidekick 3 wont turn on

The phone is new to me, it was purchased as a working phone. i plug it in and the orange light confirming that the phone is charging lights up. the orange light is on and now nothing happens. i try to turn it on and nothin happens. every once in a while a circle made of circles lights up in the middle, then it disappears. also every once in a while the wheel lights up green then stops. if i unplug it every thing just stops. please help me and email me at monzer13@yahoo.com

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  • sm0k3y Jan 22, 2008

    my sidekick has the same problem

    but if i put ir to charge the light will turn on but the little battery icon wont apear

  • Purplefriggy Jan 23, 2008

    I have the same problem with my phone. I bought a new battery and new charger and still nothing and I let it charge overnight.

  • Anonymous Jan 25, 2008

    i donot turn on. i opened it. it has little scratch on its motherboard.

  • Anonymous Mar 08, 2008

    uhhh i have the same problem except it just wont turn on i left it in my pocket with the case and everything and then when i went to check at it and was off then i tryed ot turn it on but i thought i ran out of batterys soo im like ok.... i got home and charged it and it dint turn on oh and can you use another charger for it?

  • Anonymous Mar 10, 2008

    i plugged my sidekick 3 into my wall charger and nothing happend.  After a whole day of charging it wont work when i try to turn it on.  help me

  • Anonymous Apr 18, 2008

    side kick won't turn on

  • Anonymous Apr 18, 2008

    my sidekick3 does the same thing ,the only way to turn it on is to do a soft reset, take out your sim card and batter then hold the R button, dont let go and replace the batter, till it restarts, it should start,

  • aRcE10 Apr 21, 2008

    uummmm....my sidekick 3 wont turn on??....

    wat should i do??...

    i got it workin...

  • asian man May 08, 2008

    well just got one from my friend...well i plug it in the orange light comes on then in bout 2min the light goes off...does that mean its still charging or wat??

    and i dont think its the battery when u take it out there are 3metal things that touchs tha battery and i think that is messed it

  • sg123 May 11, 2008

    when i put my sidekick3 on the charger it works,and chargers.
    when i take it off it works too,then just shuts off even if its on 5 batteries?.
    and it dosent turn back on?
    what do i do ?

  • JoweyDee May 12, 2008

    When I put my Battery in the sidekick 3, the track ball flashes green, but the screen with the circle and little circles and does not change, I even got to the reboot screen, but when i clikc reboot it just goes back to the same problem...

  • red_eye_jedi Jul 31, 2008

    okok. i jus got a used sidekick 3 frum a friend. when he first showed it to me it displayed the 1st startup screen and then it jus freezes on the spot. i took out the battery cuz it wuz overheating. and then when i put it back in and tied to turn it back on, it never turned back on. i just tried "soft reseting" it or wutever and all it does is just flash the trackball green once and nothing happens. is there a way to fix it? or anything i still can do that i havent tried yet...before i fling it across the room and out the door???

  • rjames90 Aug 01, 2008

    my battery died on my sidekick 3 and when i go to plug it in its not charging at all what should i do ? 

  • Anonymous Aug 04, 2008

    i havent charged my sk3 for a week cuz i didnt have tha charger.. i plug it in not even the orange light tellin me that its charging will come on.. i called t mobile they said let it sit on tha charger for a few hours.. im in that process right now

  • phase3constr Aug 06, 2008

    i am having the same problem with my sidekick 3 at startup all i have on the screen is 4 square boxs that light up and after that it freezes up nothing happens after that i tryed to remove the card and replace it back with no luck please help!

  • Anonymous Aug 27, 2008

    i had the same problem what i did was leave it off the charger and just left it alone for about a week or more and when i went back to it some how it worked and i have been throw 2 of those phone and it worked each time

  • Jammin12196 Nov 30, 2008

    i just got my sidekick 3 from a friend about 2 weeks ago it has been working fine up untill this morning. it was charging over night, i kept it on, but then in the morning it was off. the orange light was on but i coulnt turn it on. i tried the resart metod but that dint work either help me!

  • cdubbs80 Dec 18, 2008

    i have a sidekick 3 and it the light won't even comeon when it is charging??? I took the battery out and saw that there was no sim card in there at all. Does there have to be a card in it for it to even come on or charge???

  • Anonymous Jan 27, 2009

    i have the k3 and it is supposedly new(doubt it) anywayswen i tried to charge it nothing happned . my sim was in there tooo.... wo0owww anyways i think im never buying a nother skagain cuz ma other one got stolen.... (._.)

  • ajohns21 Feb 14, 2009

    I have the sidekick 3. It is supposed to be new. I plug it in and the orange light comes on but the phone wont turn on even after two day.... if you can help me please email ajohns21@yahoo.com

  • Anonymous Feb 27, 2009

    can not turn on

    this phone

  • kaitybaby Mar 11, 2009

    i have this same problem. my phone was fully charged and working, and i left it upstairs quickly because i had to go downstairs to get something to eat. When i came back upstairs, it was off and it would NOT turn back on. help?!

  • Anonymous Mar 28, 2009

    my sidekick3 works it just the charger whole dont work anymore so i havent got to turn it on

  • Anonymous Apr 06, 2009

    my sidekick stroll ball lights up green but will noy come on

  • saltedpepper Apr 10, 2009

    i have a sidekick 08 and im facing the same issues ryt now.. my phone was of for 3 damn days.. and im so pissed of.. now im planing to get a new phone.. i dont wanna use the sidekick no more.. its a stupid phone.. i like the set ups of the phone.. but this **** was not new to me... this is the 3rd time already.. and im not gonna put up my *** on this stupid phone fpr the 4th time.. immah switch to G1 - -- -- - fuk ya'll sidekick pipol!


  • lil_jodybree May 01, 2009

    i have a sidekick 3 and it wont charge or come on. whats wrong with it?

  • Jamieslive17 May 09, 2009

    If I buy a external charger and i keep taking out my battery to charge it will i keep losing my memory.

  • Anonymous May 15, 2009

    same with my friend! lol wat do we doooooo?

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9 Answers

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My sidekick 3 wont turn on at all,, it charges but when i go to turn it on. nothing.. how can it get fixed or wat kind of profesional help could i get to fix it?

Posted on Jun 07, 2008

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I find the phone

Posted on Sep 27, 2008

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U need to let it charge for at least 1 day the problem happed to me but i charge it for a whole day n now its working

Posted on Dec 15, 2007

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  • Master
  • 625 Answers

The sidekick 3 has an issue with its charging port going bad. The light comes on but no charge is applied to the battery. It is fixable but runs about 85-100 dollars..

A cheaper workaround is to get an external charging cradle that has a spare battery charging slot. They run about 30 dollars on ebay. This will allow you to charge the battery separate from the phone. If you have a second battery then that can be charging while you other is in use.

Sidekick 3 Battery Charger

Posted on Jan 26, 2008

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What do you mean by "reflash"?

Posted on Jul 16, 2013

Yea the best solution is to get a charging cradle. This is what i did now my sidekick charges fine but the screen goes white once in a while and its not because of the cradle charger its just my phone. If anyone knows how to help with my sidekick 3 and why the screen goes white plz let me know.

Posted on Jul 18, 2008

That happend to me to i am jus going to let it charge for one hole day and see what it does

Posted on Jan 25, 2008

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Hello,first sorry for my english,i had today the same problem,the light orange appears a few seconds and turns off..My battery had a little fix,or sellotape obstructing the holes that makes that the battery works..i quit the sellotape and the battery appears on the screen...i hope that, is the problem on your mobile.best wishes!!!

Posted on Jan 05, 2009

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I have the sidekick 2008 and mine did the same thing..twice. The first time it did it i took off the back, the battery and the sim card.... wich loses all the memory so im like wtf! Then the secound time it jus stopped working completely. So i took it into Best buy cuz thats where i got it and they said the charger wasnt working correctly. So They gave me a new 1. i went home put it in still didnt work. So i went back and they said they need to take my phone for 2 weeks to a month to fix it..They did that and it was hell because they give you a "loaner" fone so your not left with out a phone. It didnt have a keybored ..it was ***.I got mine back in 2 weeks n it works fine now.

Posted on Mar 28, 2009

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Posted on Jan 02, 2017

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SOURCE: my sidekick 3 wont turn on

you phone needs to be reflash, take the phone to a mobile service provider and have them replace correct the issue.

Posted on Jan 28, 2008

GrinningFool
  • 625 Answers

SOURCE: my sidekick 3 wont turn on

The sidekicks are notorious for having bad charging ports. The orange light comes on but doesn't actually charge anything.

A cheap workaround is to get a sidekick charging craddle that has a spare battery charging slot. They are about 30 bucks shipped from ebay.

Sidekick 3 and ID battery Charger cradle

Posted on Feb 14, 2008

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