Question about T-Mobile Sidekick® 3 Cellular Phone

9 Answers

My sidekick 3 wont turn on

The phone is new to me, it was purchased as a working phone. i plug it in and the orange light confirming that the phone is charging lights up. the orange light is on and now nothing happens. i try to turn it on and nothin happens. every once in a while a circle made of circles lights up in the middle, then it disappears. also every once in a while the wheel lights up green then stops. if i unplug it every thing just stops. please help me and email me at

Posted by on

  • 26 more comments 
  • sm0k3y Jan 22, 2008

    my sidekick has the same problem

    but if i put ir to charge the light will turn on but the little battery icon wont apear

  • Purplefriggy Jan 23, 2008

    I have the same problem with my phone. I bought a new battery and new charger and still nothing and I let it charge overnight.

  • Anonymous Jan 25, 2008

    i donot turn on. i opened it. it has little scratch on its motherboard.

  • Anonymous Mar 08, 2008

    uhhh i have the same problem except it just wont turn on i left it in my pocket with the case and everything and then when i went to check at it and was off then i tryed ot turn it on but i thought i ran out of batterys soo im like ok.... i got home and charged it and it dint turn on oh and can you use another charger for it?

  • Anonymous Mar 10, 2008

    i plugged my sidekick 3 into my wall charger and nothing happend.  After a whole day of charging it wont work when i try to turn it on.  help me

  • Anonymous Apr 18, 2008

    side kick won't turn on

  • Anonymous Apr 18, 2008

    my sidekick3 does the same thing ,the only way to turn it on is to do a soft reset, take out your sim card and batter then hold the R button, dont let go and replace the batter, till it restarts, it should start,

  • aRcE10 Apr 21, 2008 sidekick 3 wont turn on??....

    wat should i do??...

    i got it workin...

  • asian man May 08, 2008

    well just got one from my friend...well i plug it in the orange light comes on then in bout 2min the light goes off...does that mean its still charging or wat??

    and i dont think its the battery when u take it out there are 3metal things that touchs tha battery and i think that is messed it

  • sg123 May 11, 2008

    when i put my sidekick3 on the charger it works,and chargers.
    when i take it off it works too,then just shuts off even if its on 5 batteries?.
    and it dosent turn back on?
    what do i do ?

  • JoweyDee May 12, 2008

    When I put my Battery in the sidekick 3, the track ball flashes green, but the screen with the circle and little circles and does not change, I even got to the reboot screen, but when i clikc reboot it just goes back to the same problem...

  • red_eye_jedi Jul 31, 2008

    okok. i jus got a used sidekick 3 frum a friend. when he first showed it to me it displayed the 1st startup screen and then it jus freezes on the spot. i took out the battery cuz it wuz overheating. and then when i put it back in and tied to turn it back on, it never turned back on. i just tried "soft reseting" it or wutever and all it does is just flash the trackball green once and nothing happens. is there a way to fix it? or anything i still can do that i havent tried yet...before i fling it across the room and out the door???

  • rjames90 Aug 01, 2008

    my battery died on my sidekick 3 and when i go to plug it in its not charging at all what should i do ? 

  • Anonymous Aug 04, 2008

    i havent charged my sk3 for a week cuz i didnt have tha charger.. i plug it in not even the orange light tellin me that its charging will come on.. i called t mobile they said let it sit on tha charger for a few hours.. im in that process right now

  • phase3constr Aug 06, 2008

    i am having the same problem with my sidekick 3 at startup all i have on the screen is 4 square boxs that light up and after that it freezes up nothing happens after that i tryed to remove the card and replace it back with no luck please help!

  • Anonymous Aug 27, 2008

    i had the same problem what i did was leave it off the charger and just left it alone for about a week or more and when i went back to it some how it worked and i have been throw 2 of those phone and it worked each time

  • Jammin12196 Nov 30, 2008

    i just got my sidekick 3 from a friend about 2 weeks ago it has been working fine up untill this morning. it was charging over night, i kept it on, but then in the morning it was off. the orange light was on but i coulnt turn it on. i tried the resart metod but that dint work either help me!

  • cdubbs80 Dec 18, 2008

    i have a sidekick 3 and it the light won't even comeon when it is charging??? I took the battery out and saw that there was no sim card in there at all. Does there have to be a card in it for it to even come on or charge???

  • Anonymous Jan 27, 2009

    i have the k3 and it is supposedly new(doubt it) anywayswen i tried to charge it nothing happned . my sim was in there tooo.... wo0owww anyways i think im never buying a nother skagain cuz ma other one got stolen.... (._.)

  • ajohns21 Feb 14, 2009

    I have the sidekick 3. It is supposed to be new. I plug it in and the orange light comes on but the phone wont turn on even after two day.... if you can help me please email

  • Anonymous Feb 27, 2009

    can not turn on

    this phone

  • kaitybaby Mar 11, 2009

    i have this same problem. my phone was fully charged and working, and i left it upstairs quickly because i had to go downstairs to get something to eat. When i came back upstairs, it was off and it would NOT turn back on. help?!

  • Anonymous Mar 28, 2009

    my sidekick3 works it just the charger whole dont work anymore so i havent got to turn it on

  • Anonymous Apr 06, 2009

    my sidekick stroll ball lights up green but will noy come on

  • saltedpepper Apr 10, 2009

    i have a sidekick 08 and im facing the same issues ryt now.. my phone was of for 3 damn days.. and im so pissed of.. now im planing to get a new phone.. i dont wanna use the sidekick no more.. its a stupid phone.. i like the set ups of the phone.. but this **** was not new to me... this is the 3rd time already.. and im not gonna put up my *** on this stupid phone fpr the 4th time.. immah switch to G1 - -- -- - fuk ya'll sidekick pipol!

  • lil_jodybree May 01, 2009

    i have a sidekick 3 and it wont charge or come on. whats wrong with it?

  • Jamieslive17 May 09, 2009

    If I buy a external charger and i keep taking out my battery to charge it will i keep losing my memory.

  • Anonymous May 15, 2009

    same with my friend! lol wat do we doooooo?



9 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

My sidekick 3 wont turn on at all,, it charges but when i go to turn it on. nothing.. how can it get fixed or wat kind of profesional help could i get to fix it?

Posted on Jun 07, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I find the phone

Posted on Sep 27, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

U need to let it charge for at least 1 day the problem happed to me but i charge it for a whole day n now its working

Posted on Dec 15, 2007

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 625 Answers

The sidekick 3 has an issue with its charging port going bad. The light comes on but no charge is applied to the battery. It is fixable but runs about 85-100 dollars..

A cheaper workaround is to get an external charging cradle that has a spare battery charging slot. They run about 30 dollars on ebay. This will allow you to charge the battery separate from the phone. If you have a second battery then that can be charging while you other is in use.

Sidekick 3 Battery Charger

Posted on Jan 26, 2008

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

  • Contributor
  • 2 Answers

What do you mean by "reflash"?

Posted on Jul 16, 2013

Yea the best solution is to get a charging cradle. This is what i did now my sidekick charges fine but the screen goes white once in a while and its not because of the cradle charger its just my phone. If anyone knows how to help with my sidekick 3 and why the screen goes white plz let me know.

Posted on Jul 18, 2008

That happend to me to i am jus going to let it charge for one hole day and see what it does

Posted on Jan 25, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hello,first sorry for my english,i had today the same problem,the light orange appears a few seconds and turns off..My battery had a little fix,or sellotape obstructing the holes that makes that the battery works..i quit the sellotape and the battery appears on the screen...i hope that, is the problem on your wishes!!!

Posted on Jan 05, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

I have the sidekick 2008 and mine did the same thing..twice. The first time it did it i took off the back, the battery and the sim card.... wich loses all the memory so im like wtf! Then the secound time it jus stopped working completely. So i took it into Best buy cuz thats where i got it and they said the charger wasnt working correctly. So They gave me a new 1. i went home put it in still didnt work. So i went back and they said they need to take my phone for 2 weeks to a month to fix it..They did that and it was hell because they give you a "loaner" fone so your not left with out a phone. It didnt have a keybored was ***.I got mine back in 2 weeks n it works fine now.

Posted on Mar 28, 2009

3 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

  • 7752 Answers

SOURCE: my sidekick 3 wont turn on

you phone needs to be reflash, take the phone to a mobile service provider and have them replace correct the issue.

Posted on Jan 28, 2008

  • 625 Answers

SOURCE: my sidekick 3 wont turn on

The sidekicks are notorious for having bad charging ports. The orange light comes on but doesn't actually charge anything.

A cheap workaround is to get a sidekick charging craddle that has a spare battery charging slot. They are about 30 bucks shipped from ebay.

Sidekick 3 and ID battery Charger cradle

Posted on Feb 14, 2008

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

I have a dell inspiron 1525 the battery light was blinking orange and wouldnt come on so listening to an expert i bought a new battery when you first plug it in should the light still be orange??

Hi. Blinking orange light on battery indicator means it's charging. To make sure, point your mouse to the battery icon on the Taskbar located on the lower right-hand corner of your screen...near the system time and speaker icons. It should say plugged in, charging. If you see "plugged in, not charging, then you need to call Dell Phone Support for additional help.



May 10, 2010 | Computers & Internet

1 Answer

My sidekick 3 won't turn on and i just got it today

Oooh, bad news. You probably got a sidekick 3 that had a bad charging port. Return for a refund if you can.

the Sidekick 3 has a charging issue thatcrops up after awhile. It will just not charge the battery.A good way to tell is if the orange light comes on but the phone never charges.

You can get an external battery charger for the sidekick for about 25 dollars that will allow you to charge the sidekick 3 battery separate.

Check out the following link to see what I am talking about.

Sidekick 3 external battery charging cradle

Jul 13, 2009 | T-Mobile Sidekick® 3 Cellular Phone

1 Answer

Charging problem

try to change the battery.........

May 30, 2009 | LG Secret ? KF750 Cellular Phone

1 Answer

Flashing battery light orange three times then one green?

Try charging your battery for about 30mins, light orange still came up it means your battery is faulty. To confirm, take out your battery and plug in power. If it turned on, i strongly suspected it's a battery faulty. You need to replace it.

May 17, 2009 | Dell Inspiron E1705 Notebook

1 Answer

Wont charge

Usually when a rechargable  battery won't take a charge it need to be replaced.  I have had good luck purchasing replacement phone batteries on ebay but you can also try a local phone store or Radio Shack.  Its possible your charger is bad but it is usually a bad battery as they have a finite life where the chargers seem to work forever unless damaged by being dropped

Apr 25, 2009 | Motorola Mobility W375 Cellular Phone

2 Answers

The little orange light that comes on when the computer is charging just flashes and computer wont trun on what does this mean?

Make sure the power cord is securly connected to the computer and that it plugged in. Are you sure the battery isn't emty?

Try taking out the battery and leave the power cord plugged in and try to turn it on.

Mar 13, 2009 | Acer Aspire 4720 Notebook

4 Answers

Sidekick wont turn on

that happened to me before.
all u have to do is take ur sim and battery out and then wait for 5 minutes and re enter them into ur phone...!

Oct 21, 2008 | T-Mobile Sidekick® 3 Cellular Phone

3 Answers

Wont turn on

Sometimes you have to give it a half hour or so of innitial charge

Sep 09, 2008 | T-Mobile Sidekick ID Cellular Phone

3 Answers

Sidekick 3 wont turn on

if the light indicates but its not charging. one other thing you can do is a soft reset.take out your SIM card and batter for 30 seconds then replace the SIM card, and hold on to the R button and at the same time replace your battery, your phone should turn on and restart twice. but it will come on.

Apr 06, 2008 | T-Mobile Sidekick® 3 Cellular Phone

Not finding what you are looking for?
T-Mobile Sidekick® 3 Cellular Phone Logo

6,904 people viewed this question

Ask a Question

Usually answered in minutes!

Top T-Mobile Cell Phones Experts

Starnley Johnwells
Starnley Johnwells

Level 3 Expert

1031 Answers

ismael castillo

Level 2 Expert

318 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a T-Mobile Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides