Question about Epson Stylus 880 InkJet Color Printer

1 Answer

Yellow will not print at all, black and other colors print OK, cleaning print head does not solve the problem

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  • Lyn2007 Dec 02, 2007

    First my yellow stopped, then the other colors followed suit. Black works

    fine. I ran the nozzle clean and printer test three times to no avail. Epson's email help desk suggests taking it in to a repair facility or buying a

    new printer. Any ideas?

  • stricq Feb 23, 2009

    One color stopped working, then another and then another, over about a 30 minute time frame. Now only black works. I've replaced cartridges, no changes, it only got worse.

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  • 3 Answers

Probably a printing cartridge problem
I had the same problem and fixed it by replacing the ink cartridge

Posted on Sep 09, 2008

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My HP 6500 only prints yellow and black. I refilled all three color cartridges and only the yellow is working. Any ideas?


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My brother MFC 665CW printer shows a 4F error and unable to clean. How do I get to the head to clean it?


Do the following to clean the print head:


1. Press INK key on the control panel.


2. Press the DOWN arrow key until CLEANING appears on the LCD.


3. Press OK.


4. Press the DOWN arrow key to select BLACK, COLOR or ALL depending on what you want to clean.


5. Press OK.


The machine will clean the print head. When cleaning is finished, the machine will go back to Ready automatically. If you are experiencing a print quality issue, we recommend you repeat the print head cleaning for each color showing an issue at least five (4) times.


If you are experiencing a print quality issue and want to see if the cleanings are improving the print quality, print a Print Quality Check Sheet (PQCS) after the first cleaning and then print another PQCS after repeating the print head cleaning steps at least three (3) more times (4 total cleanings). You can then compare the two Print Quality Check Sheets.


Do the following to print a Print Quality Check Sheet:


1. Press INK key on the control panel. TEST PRINT will appear on the LCD.


2. Press OK. PRINT QUALITY will appear on the LCD.


3. Press OK.


4. Press COLOR START.


NOTE: The machine will generate the Print Quality Check Sheet (PQCS). On the PQCS each of the four colors is represented by a slanted square pattern made up of 96 individual blocks. The colors should appear (from left to right): Black - Yellow - Cyan - Magenta. Cyan is the light blue color and Magenta is the pinkish color.

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Don't print the black color


Doing reference on your issue. Double check the ink cartridge to make sure that the cartridge is correctly installed. Also be sure that the black ink cartridge used is compatible with the machine.

The next thing to do is a cartridge cleaning as the belief is that the print head is blocked. If you have done a thurough cleaning, the next thing to do is replace the black ink cartridge to be certain the ink cartridge is not faulty.

I have included print head cleaning instructions in case you have not done this cleaning process.

here is some information from the Brother support site:

If one or more of the ink colors are missing from pages printed by your machine (i.e. received faxes, copies and/or documents printed from the PC etc), nozzles in the print head may be clogged, or the ink cartridge in question may not be installed correctly. Verifying that the ink cartridges are installed correctly and/or cleaning the print head may solve the problem.

Cleaning the print head may solve the problem. When cleaning the print head, you are given the option to clean BLACK ONLY, one of the three colors (CYAN, YELLOW, or MAGENTA), or all four colors at once. For this issue we recommend cleaning only the affected color. If more than one color is missing then choose ALL.

When the machine completes cleaning the print head, press Color Start. A Print Quality Check Sheet will print.

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Printer does not print in color but only prints in


Run a "print-head-cleaning-cycle" -- the ink inside the cartridges is not getting through the ink-jets, and is not reaching the paper.

Either that, or the electronics inside the ink-jets are malfunctioning, i.e., not telling the ink-jets to shoot the ink out.

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Toubleshooting and routine maintainance is what comes oout on myscreen


Found this on the web. Click on link below to print the entire manual out to keep. Below are steps to do cleaning. If you find this helpful pls rate me. Thanks and Good Luck.

http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_210C_420CN_EN_286.PDF

How to improve print quality Cleaning the print head
To ensure good print quality, the MFC will regularly clean the print head. You can start the cleaning process manually if needed. Clean the print head and ink cartridges if you get a horizontal line in the text or graphics on your printed pages. You can clean Black only or three colors at a time (Cyan/Yellow/Magenta), or all four colors at once.
Cleaning the print head consumes ink. Cleaning too often uses ink unnecessarily.
Caution
Do NOT touch the print head. Touching the print head may cause permanent damage and may void the print head’s warranty.
1 Press Ink.
2 Press or to select Cleaning.
Press Menu/Set.
3 Press or to select Black, Color or All.
Press Menu/Set.
The MFC will clean the print head. When cleaning is finished, the MFC will go back to standby mode automatically. If you clean the print head at least five times and the print has not improved, call Brother Customer Service (see Brother numbers on page i).
Checking the print quality
If faded or streaked colors and text appears on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern.
1 Press Ink.
2 Press or to select Test Print.
Press Menu/Set.
3 Press or to select Print Quality.
Press Menu/Set.
4 Press Color Start.
The MFC begins printing the Print Quality Check Sheet.
5 Check the sheet to see if the quality is OK by following these steps:
Color block quality check
The LCD shows:
6 Check the quality of the four color blocks on the sheet.
7 If all lines are clear and visible, press 1 (Yes), and go to Step 10.
OR
If you can see missing short lines as shown below, press 2 (No).
The LCD will ask you if the print quality is OK for black and three colors.
OK Poor
Is Quality OK?
1.Yes 2.No
Black OK?
1.Yes 2.N
8 Press 2 (No) for Black or three colors
with a problem.
The LCD shows:
Press 1 (Yes). The MFC will start cleaning the print head.
9 After cleaning is finished, press Color Start. The MFC will start
printing the Print Quality Check Sheet again and then return to
step 5.
10 Press Stop/Exit.

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1 Answer

Cannot print keeps saying clean printer cannot find info to do it


Found this on the web. Click on link below to print the entire manual out to keep. Below are steps to do cleaning. If you find this helpful pls rate me. Thanks and Good Luck.

http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_210C_420CN_EN_286.PDF

How to improve print quality Cleaning the print head
To ensure good print quality, the MFC will regularly clean the print head. You can start the cleaning process manually if needed. Clean the print head and ink cartridges if you get a horizontal line in the text or graphics on your printed pages. You can clean Black only or three colors at a time (Cyan/Yellow/Magenta), or all four colors at once.
Cleaning the print head consumes ink. Cleaning too often uses ink unnecessarily.
Caution
Do NOT touch the print head. Touching the print head may cause permanent damage and may void the print head’s warranty.
1 Press Ink.
2 Press or to select Cleaning.
Press Menu/Set.
3 Press or to select Black, Color or All.
Press Menu/Set.
The MFC will clean the print head. When cleaning is finished, the MFC will go back to standby mode automatically. If you clean the print head at least five times and the print has not improved, call Brother Customer Service (see Brother numbers on page i).
Checking the print quality
If faded or streaked colors and text appears on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern.
1 Press Ink.
2 Press or to select Test Print.
Press Menu/Set.
3 Press or to select Print Quality.
Press Menu/Set.
4 Press Color Start.
The MFC begins printing the Print Quality Check Sheet.
5 Check the sheet to see if the quality is OK by following these steps:
Color block quality check
The LCD shows:
6 Check the quality of the four color blocks on the sheet.
7 If all lines are clear and visible, press 1 (Yes), and go to Step 10.
OR
If you can see missing short lines as shown below, press 2 (No).
The LCD will ask you if the print quality is OK for black and three colors.
OK Poor
Is Quality OK?
1.Yes 2.No
Black OK?
1.Yes 2.N
8 Press 2 (No) for Black or three colors
with a problem.
The LCD shows:
Press 1 (Yes). The MFC will start cleaning the print head.
9 After cleaning is finished, press Color Start. The MFC will start
printing the Print Quality Check Sheet again and then return to
step 5.
10 Press Stop/Exit.
There is more, but too long to put here.

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2 Answers

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remove ur black catrige clean the contact surface
and replace properly and give a calibration ur problem will be solved

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makklodge:

1. Replace your Ink cartridge with original Ink. (yellow problem is Black catridge problem.

2. Clean your Printer Head using with ISOPROPHYL ALCOHOL.

MrScared

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This is a simple problem just reset your printer's color management settings!!!!!!!!!!!!!!!!!!!! :-)

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