Question about Jenn-Air JGR8875QDS Gas Kitchen Range

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Electronic touch pad problems

The touch pad on my Jenn-Air JGR8875QDS does not work properly. For example, in trying to set the clock, the only numbers that work are 1, 4, & 7. Do you have any ideas as to the problem/solution?

Thank you.

Dennis

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  • angcarle Nov 02, 2008

    #5 is not working as well as self clean, timer, clock and lock buttonjs

  • carstensoren Nov 14, 2008

    Touch pad #'s will not work. Cancel works, we have to press Bake twice to cook and it sets the oven to 350 deg only.

  • Anonymous Nov 30, 2008

    Same problem, after a little over 3 years.

  • Anonymous Jan 05, 2009

    1 2 3 4 5 6 won't work

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From what your telling me, you have tried all the numbers and only 1,4 and 7 beep when touched. Also, the timer display was set at 0:00 when you started. Also, you followed the manual's instructions first, and looked in the back of your manual in the trouble section, and found no answer. 
Did you timer ever work? If not, you should be able to a free replacement of the control panel module from an authorized Jenn-Air repair company. It may be a good idea to contact Jenn-Air first.
The timer shows only hours and minutes when first started. For example 2:05 is two hours and five minutes. It goes into the seconds mode only during the last minute.

Posted on Dec 03, 2007

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You need to replace the whole touchpad/display unit, which includes the whole top/front cover.

Posted on Mar 08, 2009

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 the f1 and f3 fault code beeps i press clear it goes off but still will not let me cook in my oven.  gas down draft stove model jds9860aap

Posted on Dec 28, 2007

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1 Answer

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F1 indicates a clock or touch pad problem. F8 indicates a clock, or ERC (Electronic Range Control) problem. Are you receiving both codes? If so it seems likely that your touch pad and ERC are contained together in one module, and must be replaced. If you find however that they are separate modules it is possible to determine which is faulty by simply disconnecting power to the unit, disconnecting the touch pad from the ERC, and then powering it back up. Wait for a half hour or so to see if the unit sets the error code again with the touch pad disconnected. If it does the ERC is faulty, otherwise it is the touch pad.

Please note that if you do not have experience mucking about in your appliances inner workings it is best that this be done by an experienced technician.

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F4 Shorted wire or Sensor locate short and correct it or replace Sensor
F5 Hardware, safety circuits disagree Replace Clock
F6 Missing AC (power) signal Check for proper voltage (plug, breaker, etc.)
F7 Function key shorted or stuck button Clean and unstick button or replace Touch Pad or Clock
F8 A/D Warning Replace Clock
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