My portable hard drive was working . Then one day it would not reconize my hard drive anymore ? How do I fix this ?

click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,

check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems also make sure the computers Ram and Cmos battery are securely seated
if this fails to fix the problem
you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap
hope this helps

Reboot your PC without the external hard drive first then pulg it in and it should reconize it. If nort then go to control panel and system and device and make sure the port is showing that it is connected and turn on. when you are at the device menu, disconnect and reconnect, that sometimes work to.

Hi

i would go to your device manager
then go to the top of that box and hover over the icons on the top right
one of those icons will say scan for new hardware
so hit the scan icon
windows may or maynot reconize the external hard drive
then leaving the external drive plugged into the usb
restart the laptop and maybe windows will then reconize it

if not please come back to us again stating what operating system you have

many thanks

Your problem could be any one of these issues:

1. Faulty USB port on PC: Try a different computer or laptop

2. Faulty USB cable: Try a different Cable

3. Corrupt memory: Fix by an expert required such as www.SaveMyUSB.com

4. Faulty connections on main circuit inside the hard drive: Physical Fix by an expert required such as www.SaveMyUSB.com

5. Faulty controller chip (worst case scenario) : Direct flash memory read required by an expert required such as www.SaveMyUSB.com

Hope this helps and that it is 1 or 2 as 3, 4 and 5 will cost you money.

Good luck!

Try your NexxTech on some other computer, to verify that it still works.

Try some other USB port on your computer.

Try some other USB device into the same USB port that you are trying to use for your NexxTech, to make sure that your computer's USB ports are working correctly.

Check that Windows 7 has loaded the device-drivers for your USB 2.0 ports on your computer's motherboard.

Friend:

You need to describe this prpblem with more detail....

No signed of power, have power but no access to data, spindle spins, ettc?

Thanks
D

Sounds like it's hooped. Only way to recover data is to try to take it to a data recovery lab.... which can be pricey.

try using another usb cable and another usb slot on your computer. the drive is not recieving enough power from ther computer.

Here is the support website for the Maxtor....>

http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=DiscWizard&vgnextoid=d9fd4a3cdde5c010VgnVCM100000dd04090aRCRD

You will find drivers and things here....

Assuming you've already tried using it on another PC or Mac (as appropriate) with any needed software installed, and that didn't work, your next DIY step is to remove it from the container.

If you can remove it (most drive makers do not publish the instructions to disassemble their equipment), you can hook the drive up inside most PC (not laptop) cases directly (if they have the required IDE or SATA connection), or take it to your local PC store for a quick test.

As a last resort, you can sent it to a "disk or drive recovery" company to get some or all of your data back if it hasn't been lost to a surface defect on the disk. This is usually a fairly expensive option.