Question about Dacor DMT2420 1200 Watts Microwave Oven
My dacor microwave works well but the tray does not rotate. There doesn't seem to be a switch to turn off the turntable....can this be easyily fixed?
This one does not have a turntable shutoff option, which is available most commonly on over the range models.
You likely have a bad turntable motor or turntable support (the 3-legged part with rollers).
If yours is a Dacor DMT2420, it is essentially a rebranded Sharp model R440DK/DW / R540DK/DW.
There was an issue with the original turntable motor on these Sharps.
The new Sharp turntable motor kit is part # RMOTDA264/KIT and they are available from Tritronics at http://www.wehaveparts.com
I cannot guarantee that this is the correct Sharp part for this Dacor, but I believe it is, based on the other parts being the same.
Another thing to be sure of is that your turntable support does not have a cracked coupler (the part that connects to the motor) and you need to be sure the legs are straight.
Sometimes heat and weight cause the legs to bend so that the coupler will no longer go down far enough to make contact with the motor shaft.
To fix these, I use a gas stove burner or torch to heat up the area where the legs connect to the hub, then I turn it upside down with a weight on the hub / coupler and leave it until it cools.
This straightens the legs back, and you can do this once or twice before you have to replace the support. But if the support is cracked or charred, it needs to be replaced.
The Sharp turntable support part number is FROLPB025MRK0 and it's also available from Tritronics.
If you don't want to take the chance, the Dacor part numbers are:
66245 motor Ref # 1-11
66184 support Ref # 6-3
But it will depend on your supplier as to whether these are original parts prone to failure or the new and improved parts.
You can order the Dacor parts from sources listed here:
We're happy to help and we appreciate your thoughtful rating of our answer.
Posted on Dec 02, 2007
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Nov 23, 2012 | Dacor Microwave Ovens
Oct 28, 2011 | Dacor DCM24 Convection/Microwave Oven
Mar 31, 2011 | KitchenAid KEMC377K Convection / Microwave...
Feb 17, 2011 | Dacor DMT2420 1200 Watts Microwave Oven
Dec 16, 2008 | Dacor PCOR30SS Microwave Oven
Oct 20, 2008 | Sharp R-930AK Convection/Microwave Oven
Jun 08, 2008 | Dacor DCM24 Convection/Microwave Oven
Feb 14, 2008 | Dacor DCM24SS Convection Microwave Oven
322 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: