Question about Viking VDSC365-6B Dual Fuel (Electric and Gas) Kitchen Range

2 Answers

Viking clicking does not stop

A burner on a Viking range keeps clicking even afeter it lights. I repalced the spark module but the problem persists. Help

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  • richard64 Dec 03, 2007

    This response indicates that the expert did not have the slightest idea of what the question was about. The question is about astove powered by bottled propane gas and has electronic ignition. The noise arrives from a problem with the electronic ignition.

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Hi is the clicking noise coming from the actuall rings itself or from within the cooker unit itself let me know ok

Posted on Dec 01, 2007

  • paul proctor Dec 03, 2007

    your problem wasnt very clear.

    The problem is going to be with the switch itself you could either replace this or strip it down and check for damage also cleaning the components can sometimes rectify this problem if you have replaced the spark module then the chances are is it is the button itself

  • paul proctor Dec 04, 2007

    to help you we need more info remember we cant see or hear the problem we can help but you need to help us speak soon

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If you're using a gas heater you may be low on fuel, if it is electric I would contact the sellers

Information from sellers HERE

If that link doesn't work there numbers are here:
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If you have a question pertaining to Viking product line or if you own a product and require assistance with non-technical information, please submit your request using the Product Information Online Form. If you wish to speak to a customer service representative please call us at 1-888-VIKING1 (1-888-845-4641), then press 2.
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If you own a Viking product and have questions or require assistance with product repairs, please submit your question using the Customer Support Online Form. If you wish to speak to a customer service representative please call us at 1-888-VIKING1 (1-888-845-4641), then press 1.
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(662) 455-1200

Posted on Dec 01, 2007

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Hi,
Here is a tip that I wrote that will help figure out why the burner spark keeps on clicking...


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http://www.fixya.com/support/r4033033-gas_range_repair_burners_keep_clicking

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The causes to the clicking is that the ignitors could be wet, dirty (with grease caked on them or cleaning products or a bad spark module). The ignitors are the little white things on the side of each burner with a metal piece on top. If they are wet (let them dry out for 20 - 30 min on a high flame, if dirty sand the metal piece on top with sand paper or nail file. And if it is the spark module and u are technical, order one from the parts department for Viking. You will need ur model and serial # then find out if it is located under the burners or the rear of the range. There are several wires going to the spark module. Best way is to disconnect one by one and connecting it to the new box until all wires are switched from old to new module. Remember to unplug the unit before doing this because you may get shocked. Also if it is a sealed burner system that means that the burner bowls cannot be lifted from the range and water cannot seap under the burners then you could just change all 4 or six burner bases. Viking has adapted them throughout the many complaints and they are better now. Typical cost is: $350 - $400 if spark module is under burners, in rear = $500 - $600. Burner bases = 400 - 600 depending on number of burners and if it is with a venturi or screws. Good luck.

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