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Viking 111 Front Street Greenwood, Mississippi 38930 USA (662) 455-1200
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Here is a tip that I wrote that will help figure out why the burner spark keeps
The causes to the clicking is that the ignitors could be wet, dirty (with grease caked on them or cleaning products or a bad spark module). The ignitors are the little white things on the side of each burner with a metal piece on top. If they are wet (let them dry out for 20 - 30 min on a high flame, if dirty sand the metal piece on top with sand paper or nail file. And if it is the spark module and u are technical, order one from the parts department for Viking. You will need ur model and serial # then find out if it is located under the burners or the rear of the range. There are several wires going to the spark module. Best way is to disconnect one by one and connecting it to the new box until all wires are switched from old to new module. Remember to unplug the unit before doing this because you may get shocked. Also if it is a sealed burner system that means that the burner bowls cannot be lifted from the range and water cannot seap under the burners then you could just change all 4 or six burner bases. Viking has adapted them throughout the many complaints and they are better now. Typical cost is: $350 - $400 if spark module is under burners, in rear = $500 - $600. Burner bases = 400 - 600 depending on number of burners and if it is with a venturi or screws. Good luck.
Spark ignition sparks until the flame starts. The flame ionizes the air between the igniter plug and the burner causing the small current to flow between the igniter and the burner. This shuts off sparking. But if there is a gap such as in the spark igniter under the porcelain, technically there still is a gap that the current has to jump and thus the stove keeps sparking. In my case changing the offending igniter plug fixed the problem.
All of these ranges have a spark module at each burner sight and they all click when ever you attempt to light one burner. Therefore, it can not be assummed that the spark module for those nonworking burners are actually clicking. Remove the burner covers and actually look for the sparks. If there is no spark make sure the connections are nice and tight. IF they are, you most likely need to replace the spark module.
Remove the burner cover so you can check the connections. If both connections are solid, the spark module is faulty and will have to be replaced. If the range is less than one year old it should be under warranty.
if you are not hearing the faintest sound of clicking / sparking you could have a bad spark module or even bad burner switches i doubt that all switches went bad at the same time but its possible unplug oven check wireing to switches and spark module if you pull your burner knob off thats the switch starring at you follow wires and check for any loose connections
The clicking is the electrode arcing. when the burner lights, a sensor tells the electrode to stop sparking after is heats up a little, that's why is clicks a little after the burner lights, but then stops. If the spark keeps going, the sensor is not registering the flame. The ones that do not click could be the ignite coil, the wire, or the electrode.