HI, INSTALLED TODAY THIS sony dvd rw aw-q170a AND TRY TO PLAY A DVD TO SEE IN MY PC. THE FILM PLAY OK BUT DONT OUT AUDIO OF THE FILM. BE A DRIVER PROBLEM OR A CONFIGURATION PROBLEM ??? SORRY MY ENGLISH, I`M FROM ARGENTINE. THANKS US.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
hi ruth , do you mean burning software for burning cd's or the driver to use the sony dvd rw aw-q170a so the computer to see it.... if it is burning software most times might find it from the company bought the computer from... at their website just have to check you can get from them as download... did you check see if you have any software reinstall cds for software... i know companies do not supply them anymore but could check. if the website does not supply the download to get software you might have to call the company of the computer see they can get the software reinstall disc for programs for like dvd rw you have...
Check that the writable DVDs you are using are compatible (+/-) with your Sony DVD-RAM.
Go to Windows Explorer and check to see if the Sony drive is visible. It may not be connected or the Jumper switch may be set incorrectly.
Check you have drivers installed, take a look in Hardware manager.
Sometimes, it's a little difficult to copy CDs and DVDs when you have more than one burning suite installed - for some reason, they 'just don't get along'. Try uninstalling any suites other than Nero.
Or it may just be that your Sony CD-RW drive is just that, and your DVD-RW drive is just that. So it wouldn't be possible to write DVDs on the CD-RW and CDs on the DVD-RW? Though I would assume Nero would detect that and use your hard-drive as temporary storage.
In Nero SmartStart, have you selected the CD or DVD tab to correspond to the project you're burning?