Question about HP DeskJet 3940 InkJet Photo Printer

1 Answer

Will not print from internet

I have internernt explorer and windows xp. the printer was working fine and then it just stopped printing from the internet. I can print test pages and from notepad just not form internet explorer web pages.

Posted by on

1 Answer

Re: Will not print from internet

Download, install and print from Mozilla Firefox.
Also download the Lexmark Toolbar, it works for any printer and is perfect for web printing.

Posted on Feb 04, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

2 Answers

When ordered, said it was for Windows 10, but on the box says Window 8.1, 8 or 7. So will it work on windows 10

Yes it will. The box was printed before Win10.

Compatible operating systems Windows 10, 8.1, 8, 7: 1 GHz 32-bit (x86) or 64-bit (x64) processor, 2 GB HD, Internet Explorer, CD-ROM/DVD or Internet, USB
Windows Vista: 800 MHz 32-bit (x86) or 64-bit (x64) processor, 2 GB HD, Internet Explorer, CD-ROM/DVD or Internet, USB
Windows XP SP3 (32-bit only): Intel Pentium® II, Celeron® or 233 MHz compatlble processor, 750 MB HD, Microsoft® Internet Explorer 6, CD-ROM/DVD or Internet, USB
(Not supporting: Microsoft® Windows® 2000 (SP4), Windows® XP Professional x64 (SP1))

HP Officejet Pro 6830 All in One Printer E3E02A


1 Answer

My printer will print from Word but not from internet explorer. It was doing it just fine until today. Is there something I can reset?

Open an Internet Explorer window, and go to File>Print. You should see your printer listed. If you use more than one printer, select the one you want to use. If no printer is showing, go to the left of the window until you can see Add Printer, and tell it what printer to use.

Oct 25, 2013 | HP OfficeJet 6600 e-All-In-One Inkjet...

1 Answer

Cant get my lexmark platinum pro905 to print from tray 2 using microsoft office products

If you're unable to print on Tray 2 using MS Office 2010, please follow the instructions in this article from the Lexmark website to fix the problem.
- Unable to Print on the Tray 2 Using Pro900 Series Printers from Microsoft Office 2010 and Internet Explorer 9
I hope this helps.

Jan 09, 2012 | Lexmark Platinum Pro905 multifunction...

1 Answer

After updating to IE9, my printer won't print in grayscale, only color, why?

are you trying to print grayscale copy of the broswer or webpage? or grayscale from word document?

if you are trying to print grayscale from webpage or email, check the version of you IE 9 if it is BETA version or the complete version.It might have something to do with it.

Try using mozilla firefox browser or google chrome as work around.

If there is a smartweb printing software

Disable the HP Smart Web Printing add-on loadTOCNode(2, 'workaround'); To have us disable the HP Smart Web Printing add-on for you, go to the "Fix it for me" section. If you would rather fix this problem yourself, go to the "Let me fix it myself" section.

To fix this yourself, follow these steps:
  1. Close all Internet Explorer windows.
  2. Open a new Internet Explorer window.
  3. When you see the message that states that the "HP Smart Web Printing add-on can cause Internet Explorer to crash or to stop responding," click Always open Internet Explorer without this add-on.
Your's Truly,

Christian from HP

Say "Thanks" by clicking the thumb icon in the post that helped you.

Please click "YES" in solution that solves your problem as "was this helpful?"
(Although I am employed by HP, I am speaking for myself and not for HP)

Apr 11, 2011 | HP Photosmart C5280 Printer

2 Answers

I have vista and when I go to print, it says internet explorer stopped working and I have to turn the computer off to restart internet explorer

Hi, there are many reasons to the issue that you are facing while printing. The first step that you can do is reset the internet explorer to its manufacturer's default settings. To do this Open Control Panel > Internet Options. Once you are there, open Advanced Tab and locate the button RESET. You can go ahead and reset Internet Explorer. Once done try to open Internet Explorer and try to click on "Tools" menu and then select "Internet Options" again and go to Advanced Tab and once again try to RESET it.
Now try to check it by printing. This time there won't be any issue while printing.

Mar 23, 2010 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Won't print anything on line

hi , this problem usually occurs when a user is having internet explorer 8 and hp smart web printing is not installed or if you are using windows xp then the service pack is not updated
so the best solution would be to use internet explorer 7 and install hp smart web printing from cd
or to down load firefox and print through it
if you have windows xp then you can update the service pack 3

Aug 05, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

HP 6310 AIO Won't Print HTML Documents

Thought that I'd report that I fixed my printer. I named my printer wrong btw. It is an hp deskjet F340 All in One.
  • Go to the Tools and select Internet Options. Then go to the Programs tab. Select Set Programs then Set Defaults and then Set Program Associations. Select Internet Explorer.
  • Go to the Tools and select Internet Options. Then go to the Advanced tab. Select Restore Advanced Settings. Restart Internet Explorer and try to print again.
It did not work when I removed the windows updates. I also tried this online help and it did not work. HP suggested that I install Firefox. I did not like this option so I'm glad my fix worked for me.

Mar 30, 2009 | HP Officejet 6310 All-In-One InkJet...

2 Answers

Job Status Window Interface has stopped working.

The issue usually occurs if you are using windows xp drivers on a vista machine. It's strange that the error does not come up when printing from internet explorer 7.0.

There is a file on that you can run to remove any xp drivers and then run the vista installation file. that should take care of these error messages from the operating system.

you can copy and paste the following links to download and run the files :

Patch file to remove xp drivers:

Driver for vista

Feb 17, 2009 | Dell A960 All-In-One InkJet Printer

4 Answers

When I try to print I get a fax window

Go to Start Menu, Printers and Faxes. When the Window opens and you see your printer, right click your printer and choose Set As Default. If you don't see your printer, reinstall it from the second users desktop.


Jul 10, 2008 | HP OfficeJet 4215 All-In-One InkJet...

3 Answers

Prints only web page source code

Issue While printing from the Internet Explorer 7, the printer prints the HTML codes instead of the contents of the Web page. Solution Follow the steps below to resolve the issue. Step one: Restore the Default Settings for Internet Explorer
  1. Click Start and then click Internet Explorer .
  2. In Internet Explorer, click Tools .
  3. Click Internet Options .
  4. Click the Advanced tab.
  5. Click the Reset button. A new window opens.
  6. Click Reset .
  7. Click Close .
  8. Click OK .
Step two: Set Internet Explorer as the Default Browser NOTE: This step is optional. Follow the steps below to set Internet Explorer as the default browser:
  1. Click Start and then click Internet Explorer .
  2. In Internet Explorer, click Tools .
  3. Click Internet Options .
  4. Click the Programs tab.
  5. Click the Set Programs button. A new window opens.
  6. Click Set your default program .
  7. Click Internet Explorer .
  8. Select Set this program as default .
  9. Click OK .
  10. Close the window.
Cause The Internet Explorer settings are incorrect.

Jan 13, 2008 | HP Photosmart C4180 All-In-One InkJet...

Not finding what you are looking for?
HP DeskJet 3940 InkJet Photo Printer Logo

Related Topics:

183 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts


Level 3 Expert

93802 Answers


Level 3 Expert

7983 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides