Question about Brother MFC 420CN All-In-One InkJet Printer

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DCP 340 Hi I have just turned it on and the LCD message shows unable to clean please refer to manual to troubleshoot. It does not have any foreign objects stuck in it. It will not print.

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Sure, the printer wont print because the waistinktank is fed up!

You have to buy a new waistinktank from a service partner which can be found at the brother homepage of your country. When you have replaced the tank you have to do a reset within the eeprom.
(You need a new one for a few bugs because you cant clean the old one)
Post here again when you've got it!

Posted on Dec 02, 2007


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DCP-165C Compact Colour Inkjet Multifunction Printer: in brother dcp 165 printer the error message clean...

brother dcp-165c printer unable to clean , see troubleshooting and routine maintenance chapter in User's guide

May 16, 2010 | Brother DCP 165C Compact Color Inkjet...

1 Answer

Message comes as unable to clean ... cartridges are brand new no paper jam in the system the model is DCP 340 CW

Unplug the printer from power cord.Press and hold the "menu" button, then plug the device.You'll see on the LCD screen a "machine error" code.If this code is 40,41,49 or 4F the print head is defective.If the
error is 50 or 51 there is error in Purge unit and printer require service.If the error is 48 - defective print head cable or circuit board.If the error is 46 the waste ink tank is full.Follow this:
1. Pres 'menu', 'mono start' then 'menu' one by one...
2. Press the arrow up or down to go to 'maintenance 80'.
3. Press 'mono start' several times to go to 'Purge'. Finding the PURGE will show some numeric value
which is Iassume the number of times the printer had cleaned.
4. Press 'arrow up' key and scroll for number "2" then press "set".Do the same for numbers 7, 8 and 3.After you have entered this combination, the purge numeric value will be reset to 00000.
5.Restart printer

Nov 16, 2009 | Brother DCP-340CW All-In-One InkJet...

1 Answer

Hi, LCD displays unable to clean

From the printer's user guide:

Open the scanner cover and remove any foreign obstacles inside the DCP. If the error message continues, disconnect the DCP from
the power source for several minutes then reconnect it.

If still a problem, the printer has a mechanical problem and needs to be serviced.

Hope this helps.

Jul 07, 2009 | Brother DCP-110C All-In-One InkJet Printer

1 Answer

Error 46 and says unable to clean. can u help me plz

According to the manual, the unable to clean error means a mechanical problem or a foreign object in the machine: Open the scanner cover and remove
any foreign obstacles inside the
machine. If the error message
continues, disconnect the machine
from the power source for several
minutes then reconnect it.

Apr 24, 2009 | Brother DCP-340CW All-In-One InkJet...

1 Answer

Clean unable 46

Hi, check to see if there is any foreign object jamming the print mechanism, check all drive belts. If this doesn't show nup any problems, I'm afraid that you have a failure that will require dis-assembly and repair by a company who deals in these printers.

Apr 12, 2009 | Brother DCP 130C All-In-One InkJet Printer

1 Answer

Brother Model DCP-340CW - Unable to clean

When trying to use your Brother machine you get the message "Unable to _____". The blank may be the word Change, Print, Scan or Clean and these words may vary from model to model.
This message is a general message and will appear for different reasons. It often indicates a paper jam or a mechanical issue. Complete the following to determine the possible issue.

  1. Check for foreign objects, such as a clip or ripped paper, inside the machine.
    Open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.
  1. If the error continues to appear, the machine may have a mechanical problem.
    If the error message continues to appear, the machine will need to be reset. Disconnect the machine from the power source for several minutes then reconnect it.
If the message continues to appear on the LCD, please contact Brother Customer Service.
hope this helps please leave rating (vote)

Jan 26, 2009 | Brother DCP-350C InkJet Printer

1 Answer

Brother DCP-110C printer/copy/scan/photocapture

so please tell us, what does the display tell you? Is it unable to clean? If so search for "unable to clean" or Error 46. This is explained a thousand of times here...

Mar 16, 2008 | Brother DCP-110C All-In-One InkJet Printer

1 Answer

Printer unable to scan message

Try this for me, turn it off and hold down the menu key, then turn it on while you hold it down for 10 secs, let it go is there a number in display? if not then we will go the tradational way...

This menu black start and up 4 times quickly, does "maintenence" display. if so arrow the numbers to 8 set 2 set, error code should show. post it

Feb 11, 2008 | Brother DCP-110C All-In-One InkJet Printer

2 Answers

Having unable to clean error message

your dcp needs a new waist ink tank (absorber).

Search brother homepage of your country for a service dealer near your home and buy an ink absorber. post here again when done. will give you the instruction then.

Jan 08, 2008 | Brother DCP-110C All-In-One InkJet Printer

1 Answer

Printer won't work

Contact brother and ask them if they will change the waistinktank (which has to be replaced by a new one) though your are near the edge of guarantee. Actually bother is very kind of doing so.

Oct 10, 2007 | Brother DCP-315CN All-In-One InkJet...

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