Significant leak into drip tray when brewing and using steam/hot water
Had my Saeco Vienna Dlx for 3-4 years, recently water started filling drip tray when brewing and turning steam/hot water knob on. Steam & hot water no longer dispense, just sounds like it's trying. Seems like maybe water line is clogged, but no clue. Called a repair center, said it sounded like the boiler. I have never done descaling, but I use only filtered water. (However, lots of minerals in our water) Before I take it in, I want to see if anyone else has had this problem. Thanks!
Re: significant leak into drip tray when brewing and...
If the blockage was in your boiler there wouldn't be water in your drip tray. However, it wouldn't hurt to descale after this many years. Vinegar is NOT a good idea as the scale will only flake off and may block other components including the solenoid. A good descaler will disolve the scale so it easily flushes and stores that sell coffee machines usually sell the descalers as well.
There are several regular checks you should do on your machine.
1. Remove and clean the brewing unit at least monthly paying extra attention to the filter that plunges onto the ground coffee and that the coffee passes through before passing into the dispenser. Dried coffee oils will block this filter if left unwashed and water will back flow into the drip tray and dregs drawer.
2. Check that there isn't any ground coffee in the cavity behind the brewing unit (below the nipple) and that the hole at the base of this cavity is clear.
3. Replace the brewing unit. While the door is still open you will be able to operate the machine if you trigger the lever that the door normally triggers. On your model there is a trigger at the top of the door frame. Run water/steam and check to see if there is water dripping from around the top joint of the steam arm when you do this. If no steam at all comes through the steam pipe, but it comes out around the pipe, then you should get it checked by a technician as the tap assembly may be fractured and need replacing.
Re: significant leak into drip tray when brewing and...
Run a 50/50 mixture of white vinegar and water thru your system.may have to run it twice,should clear it up if its a mineral clog. be sure to run a few cycles of clean water afterwards to clear the system
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Keep cleaning...make sure that run off spout the leads to the tray is 100% clear. Run water through it (with a sponge for example) to make sure you get all the sludge out. Careful about what sort of coffee you use. I have had bad luck with Illy coffee unfortunately.
Descaling Saeco Automatic espresso machinesSAECO VIENNA SUPERAUTOMATIC MACHINES: SAECO VIENNA DIGITAL - MANUAL DESCALE PROGRAM 1. Fill the water tank with the Saeco descaling solution. (1 bottle of Saeco descaling solution to one full tank of water.) 2. Turn on the machine. Run approximately 1 cup through the steam wand by turning open the hot water steam valve). Turn machine off and let sit for 5 minutes. 4. Repeat this procedure until the water tank is empty. Then rinse water tank thoroughly and flush the machine by running two tanks of clear water through the steam wand. 5. To clear the "Decalcify" message on the Digital model, press the MENU/OK key to go into programming mode. Scroll up or down to select the "Signal.Descal" function. Press MENU/OK. Next, the messages " Quantity Water Not Reached" and "Left Quantity" will flash. Press MENU/OK again - the message "Reset Descaling Program - Yes" will appear. Press MENU/OK again. The Descale meter is now cleared. SAECO VIENNA DIGITAL - AUTOMATIC DESCALE PROGRAM 1. Press the MENU/OK key to go into programming mode. Scroll up or down to select the "Descaling" function . Press MENU/OK key. Place a large container under the hot water/steam nozzle. Fill the water tank with Saeco descaling solution. (1 bottle of Saeco descaling solution to one full tank of water. Refer to the instructions on the bottle). 2. Then completely open the hot water/steam rotary valve/knob. The pump starts and the descaling program begins. During this phase the pump runs at intervals and the message "Machine is Descaling" is displayed. The complete program takes about 40 minutes. Do not add any water to the tank during this phase. When the message "Descaling Finished" appears, close the hot water/steam valve. The message "Rinse Machine" will appear. 4. Remove and rinse water tank thoroughly, fill with fresh water and replace on machine. Empty the container under the hot water/steam nozzle and replace. Flush the machine by running the tank of clear water through the hot water/steam wand until the message "Rinsing Finished" appears. Exit the Programming mode by pressing "MENU/OK" Refill the water tank with fresh water. 5. To clear the "Decalcify" message on the Digital model, press the MENU/OK key to go into programming mode. Scroll up or down to select the "Signal.Descal" function. Press MENU/OK. Next, the messages " Quantity Water Not Reached" and "Left Quantity" will flash. Press MENU/OK again - the message "Reset Descaling Program - Yes" will appear. Press MENU/OK again. The Descale meter is now cleared. Descaling Single Boiler Home espresso machines(HOME SINGLE BOILER ESPRESSO MACHINES)
Approximately every 3 months (depending on your use and the water hardness), clean the machine with natural citric acid based decalcifying agent. 1. Add a descaling solution into the water reservoir. Mix thoroughly to dissolve (use warm water for better results). 2. Remove the filter holder and place a cup under the group head and another cup, or other container, under the steam wand to catch cleaning solution. 3. Turn espresso machine on, turn coffee pump on and run approximately 8 oz. of solution through the brew head. Turn machine off and let the machine sit for 15 minutes. 4.Run approximately 8 oz. through the steam wand, and again, turn machine off and let sit for 15 minutes. Repeat by allowing solution to run alternately through the steam wand and brew head. Turn espresso machine off after each cycle. Repeat process until solution has been run through. 5. Do not leave espresso machine on. Do not wait for the ready light to come on. Do not use the steam switch during this process. Do not allow reservoir to run empty! 6. Rinse reservoir thoroughly with fresh water. Refill reservoir with fresh water. Run half a tank of fresh water through group head, alternating between group head and steam wand.
When the machine is done brewing some water is relieved into the drip tray. This is the pressure relief. Some coffee residue is also taken into the drip tray. This is normal. As long as nothing is under the machine your OK.
Check behind the drip tray for coffee grounds. Make sure that your drip tray is locked in. If its not fully locked it, this could be your problem. If everything is removed but the brew unit, grab the handle without pushing the press button, and pull. If the brew unit comes out, it wasn't locked in. Put the drip tray in. Set the brew unit on the drip tray. Now slide the brew unit towards the machine with a little force and see if that locked it in?
Possible areas are the steam valve leaking or the boiler valve housing is leaking. I suggest
Contact Saeco USA Inc. to located a Service Center near you at 800-933-7876 (toll-free), ask for customer support, or contact SAECO via e-mail at : email@example.com
We had this problem and it was overflow from a clog -- check the hole where excess water drains into the drip tray to see if it is full of grounds. Cleaned it out with a twistie tie and flushed w/ water. That stopped the water on our counter!