Have had a ge hydrowave washer for six weeks. No agitation at all in first week. Repair tech "wiggled" a few wires. Said "it's working just fine". Does some agitation in wash cycles now. Does nothing but fill and drain during rinse cycles. Soap residue in tub six inches above level of clothes at end of the cotton(regular) cycle.
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It almost sounds like the lid switch is working backwards but I have never seen that happen on a GE. The switch either works or goes bad. One other possibility is a defective water level switch. Thats also called a pressure switch sometimes.
That could be excess detergent causing the control to do extra washes to get rid of detected Suds. On these washers it is critical to use HE detergent and the right amount. Most often directions on detergent boxes are useless. This washer has a 3 phase motor with an inverter to change the current from 120 to 200 volts dc. If you continue to use wrong amounts of detergent the inline fuse will eventually blow from the motor overheating trying to correct overdose of detergent. Read more about it in the
GE HYDROWAVE SERVICE MANUAL
I had the same problem. I called the repair center to have the problem looked into and fixed since it was under warranty for just a few more months. This is where I wish you all the luck and patience in the world. After 4 visits to my home over a period of nine weeks, and several attempts to order many parts that never fixed the problem, the tech finally figured out that the problem was with the door latch attachment and just needed an adjustment! I hope that this saves you about eight weeks and six days!
I bought a new GE Washer GTWN5050MWS yesterday. From the first load it squeaked each time the tub moved back and forth (no agitator in the infusion type) It is a quick squeak and kind of resembles a cat getting it's tail under a moving rocking chair. I checked the entire owners manual and it describes several noises and not one of them describes what my new washer is doing. It does not make this sound except for when it is in the wash cycle. Spinning is quiet, and during the agitation of the rinse cycle it is a much more subdued squeak. But during the wash cycle it is not acceptable.
I called GE this morning and they told me it was normal operation for all infuser types of their washer to make this noise. Tomorrow I will be taking it back for a full refund.
We purchased this machine because our 2-year old front loading GE washer broke down (discharge pump I think) and to get it fixed usually takes a couple of weeks. We thought it might be better to have a 2nd washing machine instead of paying the laundry mat. It took a month to get the last one declared unfixable in 2008. Maybe I was wrong. But this is very bad luck to have a brand new washing machine squeak so loud out of the box.
there is slipping in the transmission. older machines used a pair of electrical solenoids to shift between spin and agitate. newer machines use the motor direction to engage the transmission for agitate and reverses for empty and spin.
GE service phone: 1-800-848-7620