Power light red and wirelss light green but no other lights. ATT said it was router. Went to ATT store and they said it was power cord but I had to buy the new router to get the power cord. I only had modem for 18 months - it should have worked longer. ATT tech and store person told me at least 8 times it was because of a power surge and I should not have pulled into electrical outlet. It was pulled into a surge protector.
Btw - Best Buy told me they see about 10-20 of these from ATT each week but only about 2 from Charter Cable. I think these are defective power cords the majority of the time and ATT needs to fess up and replace - free of charge!
All of the things you mentioned here are correct. But if you can purchase a power adapter with the same specs as the original power cord that came with the router it should work too.
Was this helpful?
Yes
No
1 person thought this was helpful
Asker's Testimonial
"
Thanks, I thought I could do this and that's my plan. ATT did tell me I had 30 days to return the modem if I find I buy a power cord and it works.
" - suzannentaho
Everytime i try to switch it back to normal i open up any window andf it goes back to multilingual...
(More)
Everytime i try to switch it back to normal i open up any window andf it goes back to multilingual standard i don't know the product number of my computer
Using BT ADSL broadband 2- wire hub & having problems with failure to connect to internet....
(More)
Using BT ADSL broadband 2- wire hub & having problems with failure to connect to internet. BT have checked the line & changed the router but problem still persists. Connection to internet is very sporadic may work for a few hours then drops out during browsing & I sometimes can't get a connection for hours. I have checked all of the connections ,changed filters etc . 1 PC is hardwired to hub & 2 other PCs are connected wireless & the problem occurs on all 3 devices. When using tools to check a message appears "unable to ping DNS 192.168.22.22" Can you give me any assistance please? W McNair
the ethernet and wireless lights are off for the whole day, but the other lights...
(More)
the ethernet and wireless lights are off for the whole day, but the other lights (power,dsl,internet) are all on.... what's the problem for that? is there any hardware problem on the 2wire 2701-HG B modem? or the reason is related to the bill if i didnt pay on time?
wireless light on 2700 hg-b router is off how do i turn it on wireless light on 2wire 2700hg-b is...
(More)
wireless light on 2700 hg-b router is off how do i turn it on wireless light on 2wire 2700hg-b is off,printer won't print