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Refrigerator Temperature Problem

The freezer section does not cool enough and the temperature shown in the front panel changes erratically (-14, -6, 0 …). It is set at the minimum of -25°C
Otherwise, the refrigerator section is too cool and freeze the food despite it is set at the maximum , +7°C
BTW I have reset the refrigerator many of times, by plugging and unplugging the power cord.

Thanks in advance for you help!!!

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6 Suggested Answers

  • 1 Answer

SOURCE: My Samsung refrigerator will not cool

Call Samsung. I had the same problem when Best Buy delivered mine. The delivery people left the fridge in demo mode. The people at Samsung will talk you through it, it is very simple. The fridge should work fine then.

Posted on Jun 25, 2008

SOURCE: MZD 2766GE refrigerator: freezer side is cold but refrigerator side gradually warms after a week and then freezer side warms.

fan won't start by itself.

Posted on Aug 10, 2008

  • 15935 Answers

SOURCE: Freezer does not freeze fast enough, icecream gets soft

Faulty Cold control (Temperature Control)
The cold control is a temperature actuated switch and should open when the set temperature has been achieved. If the control does not open and turn the compressor off, it will continue to run and all items in the fresh food section will begin to freeze.

If the control is not closing, the compressor and all fans will cease to operate. Check the control for continuity.

This is usually not a do it your selfer.

Thanks for using FixYa - a FixYa rating is appreciated for answering your FREE question.

Posted on Apr 25, 2009

  • 1 Answer

SOURCE: The refrigerator temperature keeps dropping

I had the same problem with my GE GSS25LGMB and after some googling I learned that the damper door might be broken. Indeed after I took off the damper assembly the door appeared to be broken at the hinge. This door has its own thermostat and controls the influx of cold air into the fridge which explains the frozen food. I am trying to glue the broken piece back on. See if it works. Othwersie you'll have to replace the entire damper assembly which costs about $91. (

Posted on Apr 28, 2009

  • 1 Answer

SOURCE: food freezing in refrigerator section of frig.

look under your refridgerator and see if there is alot of dust on the coils. Whenever food starts freezing in my fridge I vacuum the coils and the problem goes away.

Posted on Jun 24, 2009

  • 2 Answers

SOURCE: GE side by side refrigerator freezes food in the

no cold air gos in to frig side

Posted on Feb 07, 2010

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The freezer is set at -4. How do I adjust it? Everything is freezing too much.

Hi Marisa:
Following is the instruction for adjusting the freeser temperature for your Samsung refrigerator:
You press the freezer temperature button repeatedly till you see your desired temperature. If you want to set it to -2F, stop when the display shows -2F and don't press the freezer button again. After 5 seconds this new temperature will be set.

The instructions from the Samsung manual is shown below:
Controlling the Freezer temperature:
The Freezer temperature can be set between 8°F and -14°F to suit your particular needs. Press the Freezer button repeatedly until the desired temperature is shown in the temperature display. Keep in mind that foods like ice cream may melt at 4°F. The temperature display will move sequentially from -14°F to 8°F. When the display reaches 8°F, it will begin again at -14°F. Five seconds after the new temperature is set, the display will again show the actual current freezer temperature. However, this value will be changed to the new temperature.

Feb 15, 2016 | Samsung RF265AA Bottom Freezer French Door...

1 Answer

The temp says 14 and 8 but should be -21 and 3? Can anyone help

Controlling the Freezer temperature
The freezer temperature can be set between -14°C (8°F) and -25?C (-14°F) to suit your particular needs. Press the freezer button repeatedly until the desired temperature is shown in the temperature display. Keep in mind that foods like ice cream may melt at -16?C (4°F). The temperature display will move sequentially from -14°C (8°F) and -25?C (-14°F). When the display reaches -14?C (8°F), it will begin again at -25?C (-14°F). Five seconds after the new temperature is set the display will again show the actual current
freezer temperature. However, this number will change as the Freezer adjusts to the new temperature. The top and bottom guards in the freezer of this model are the two star sections, so the
temperature in two star sections are slightly higher than other freezer compartment.

Controlling the Fridge temperature
The refrigerator temperature can be set between 7?C (45°F) and 1?C (34°F) to suit your particular needs. Press the fridge button repeatedly until the desired temperature is shown in the
temperature display. The temperature control process for the Fridge works just like the Freezer process. Press the fridge button to set your desired temperature. After a few seconds, the Fridge will
begin tracking towards the newly set temperature. This will be reflected in the digital display. The temperature of the freezer or the refrigerator may rise from opening the doors too frequently, or if a large amount of warm or hot food is placed in either side. This may cause the digital display to blink. Once the freezer and refrigerator return to their normal set temperatures the blinking will stop.
If the blinking continues, you may need to "reset" the refrigerator. Try unplugging the appliance, wait about 10 minutes and then plug back in.

The refrigerator does not work at all or it does not chill sufficiently.
• Check that the power plug is properly connected.
• Is the temperature control on the display panel set to the correct
temperature? Try setting it to a lower temperature.
• Is the refrigerator in direct sunlight or located too near a heat source?
• Is the back of the refrigerator too close to the wall and therefore keeping air from circulating?


Jul 19, 2015 | Samsung RSA1UTMG American-Style Manhattan...

1 Answer

The Refrigerator's Freezer is not working but the fridge is, what is wrong?

You probably have one compressor that cools the freezer section and the refrigerator section. Usually the freezer gets cooled directly with the cooling coils. A fan blows cool air to the refrigerator section. The air flow to the refrigerator may be modulated with some time of "air door". What you have written says to me, is that the fans and air doors are working but there is enough cold for the refrigerator but not enough for the freezer.

Here is what I would do:
  1. Put a thermometer in the refrigerator and in the freezer.
  2. Be sure the coils underneath or behind the refrigerator are clean. If they are very dirty, clean them.
  3. Keep the doors shut for at least 12 hours and then read the thermometers and write down the temperatures.
  4. Freezer temperature
    1. If the freezer has started freezing again, you fixed it by cleaning the coils
    2. .If the freezer temperature is between 0 deg F and 32 deg F, consider putting the food in a cooler and packing in some dry ice to try and save it.
    3. If the freezer is warmer than 32 deg f, throw away the food.
    4. Doctors and hospitals are pretty expensive. I would throw away the food no matter what the thermometer read.
  5. Look inside the freezer at the cooling coils. See if they are ice coated or not.
    1. If the freezer is above 0 deg F, and the coils are ice covered, the defrost control is not working. Unplug the refrigerator for 12 hours and let the ice melt. (Keep the doors shut.) Then, plug in the refrigerator for 12 hours and check the temperature like in step 3.
    2. If the freezer is above 0 deg F, and the coils are NOT ice covered, the compressor is not working.
  6. Call the service technician. When she comes out show her the temperatures and tell her what you found out about the ice on the coils.
Good luck

Jun 07, 2015 | Refrigerators

1 Answer

Why doesnt the refrigerator and freezer not get cold enough?

You need to check a few things -
1. settings for the temperature are not set too low. Not cold enough.
2 there is no leakage through the door seals.
3. there is not too much ice formed inside the freezer walls. Needs defrost.
4. the fridge is not overloaded with stuff - not enough capacity to cool things.
5. Not enough free space behind the fridge to allow air movement for coils to cool
Please provide more details of the problem if above not helping. For example model number, is the problem happening both in freezer and refrigerator settings. Get a fridge thermometer and monitor temperature in both sections. should be 4 deg C in fridge and -18 deg C in freezer after stable operation.

Apr 23, 2014 | GE Refrigerators

1 Answer

How should I set the temperature. The refridgerator and freezer is not able to maintain a consistent temperature. What is the correct freezer and top refridgerator setting and how do I know it has accepted...

Basically the thermostat controlls the freezer temperature which turns the compressor on and off.
The refrigerator section receives cold air from the freezer to cool it down.
So when the freezer is off there may not be enough cold air left for the refrigerator.
Fridges can never give you a perfect temperature every time there will always be a drift one way or another.
Once you reset the temperature the numbers or an led should blink at you to confirm the changes you made

Mar 25, 2011 | Liebherr KGK 2833 Comfort Bottom Freezer...

1 Answer

Freezer and Fresh food section at room temperature

Sir, To solve this problem, you must open the compressor area at the back bottom of the refrigerator and chek the temperature of the pressure line. If the temperature is between 55celcius to 60 than its ok. Or else you need to change the refrigerant. I suggest you to contact the service authority.

Thanks for contacting Fixya.

Sep 09, 2009 | LG LFX25960ST Stainless Steel French Door...

2 Answers

I have a rm2611 refrigerator which has lights, no fan

There's a capacitor by or on the compressor that probalbly needs replacing. This is the cheapest route .

Jul 05, 2009 | Dometic RM2620 Refrigerator

1 Answer

I have GR-B598Y, same problem dudes...I bought it today..the freezer section is alright, but the refrigerator section is not cooling properly..i measured the temperature and its 14 Celsius in the...

Well yes..i think i solved the problem..
In this model i figured out that the cooling system for both rerigerator and freezer compartments are affected by each other.
If you switch freezer to high number (e.g 4 5 6 7) above 3 which is normal, this would affect rerigerator and become warmer.
Just put freezer to 3 and wait for temperature to stabilize when first operated and it is going to cool effeciently.

Jun 05, 2009 | LG LRTN22310 Top Freezer Refrigerator

1 Answer


In most refrigerator freezers, the refrigerator gets its cold from the freezer. The evaporator fan circulates air over the coils in the freezer and cold air circulates into the refrigerator through vents. If the vents are blocked or closed, then the fridge will not get cold enough but the freezer will. If neither is cold enough, then the number of possibilities increases.
Lowering the freezer temperature will increase the cooling cycle activity. Setting the refrigerator temperature may have little affect on the cooling cycles because it simply changes the vent opening size. Decreasing the fridge temperature opens the vents more and increases air circulation from the freezer.
The temperature can be adjusted using the controls found inside the refrigerator or freezer. The ideal freezer temperature is about 0 to 5 degrees (F) and about 38 degrees (F) for the fridge.
Measure the temperature by placing a cup of water with a cooking thermometer into the refrigerator for about 2 hours or more. To test the freezer, substitute alcohol or cooking oil.

Oct 08, 2008 | Whirlpool Refrigerators

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