Question about Briel Multi-Pro EG-281 Espresso Machine

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How do I contact the manufacturer?

I purchased a Briel Multi-Pro Eg-281 from ebay and it is missing the VHS instructional video that is included with every machine and toll-free customer technical support center available for additional help. Where can i obtain this material?

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Actually, the free video was discontinued some years ago, but you still purchase it along with any other part and technical assistance at;
41 Woodbine St
Bergenfield NJ 07621
phone 201-439-1700
fax 201-439-1701

Posted on Jun 04, 2008


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Posted on Jan 02, 2017


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I have the briel multi pro EG 281 PG/APG. When I try make espresso, water comes from the frother and not from the brew head. Any suggestions on what the problem might be? Thanks!

sounds as though your brew head is clogged. when was the last time you descaled your machine? even if you've recently done it, it would not hurt it to do it again. descaling will eventually clean out the head and lines to the head and thus, your brew head should be despensing the coffee again. the reason it is having water coming from the frother is because under pressurization the water is shot into the areas that are open for releasing the pressure in the form of water. if one or the other outlets are clogged, then the next one available takes the pressure from it as it is re-routed to the only open source as your frother.

Feb 10, 2015 | Briel Coffee Makers & Espresso Machines

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How do I use the Briel eg82, where do I get a manual?


Briel is the Portuguese leader in building espreso machines and small appliances.

Briel had opened only recently to the international market. Their manuals are not available for download, and many models do not have an English manual available.

Check if a manual for Eg-82 is available by using this online form to contact Briel.


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Water forced out around seal when making espresso.

1- Try cleaning the seal with a group brush if you do not have one you can get a hard toothbrush this will clean the coffee grounds on the seal, if the problem still occurs then the seal needs to be replaced.

Apr 26, 2009 | Briel Multi-Pro ES-200A Espresso Machine

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Briel MultiPro Series The machine suddenly stopped heating. Everything works fine except that coffee comes out cold. There is no way to heat up water. Which part could be deffect?

Possibly bad heating element which is inside thermoblock. Can purchase for $75. Contact Fank at ElectraCraft Phone (201) 439-1700 to help you troubleshoot.

Mar 15, 2009 | Briel Multi-Pro ES-200A Espresso Machine

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Is it possible to get replacement coffee grind holders

To purchase Briel replacement parts in US contact Electra Craft at Phone (201) 439-1700, e-mail:

Jan 24, 2009 | Briel Multi-Pro ES-200A Espresso Machine

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While making espreso, the machine leaks water from underneith.

Please email me with your request and I will send you info to fix it.
it is basically info on removing coffee oils from the Brew Head Screen.
if that does not work you can contact the service center at phone 201-439-1700 or email:
Thank you.

Nov 17, 2008 | Briel Domus Due Espresso Machine & Coffee...

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Lost User Manual

there should be one on the Briel USA website which is: click Briel
If not, please email your request to: and it will be sent immediately.

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Briel contact info for ED271ao

41 Woodbine St
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phone 201-439-1700
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Jun 16, 2008 | Briel ED271AP 10-Cup Multi-Pro Espresso /...

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We believe what you call a"coffee holder" is in the language of the trade a called "portafilter" - this might make your search easier.

Now when you Google the model number and part name you moight get better data.


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Is Rancilio Silvia best for $400?

yes, you can get better quality from Rancilio silvia, if you try to get the maximum from it. i believe that in short tame you will be able to do it.

in the video she uses the machine but im not content about one detail, i give solution there.

video :

May 26, 2008 | Briel ED271AP 10-Cup Multi-Pro Espresso /...

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