Question about Toshiba Satellite A75-S206 Notebook
I have a Toshiba Satellite A75 laptop. I recently replaced the hard drive with an exact match purchased on e-bay. The new drive had all the original software pre-installed and the computer came right up with no problems except one, the combo dvd/cd writer won't read most cds. If I put in an audio, software, or dvd in the drive nothing happens. If I go to My computer and click on the drive I get a message: "Windows cannot read from this disk. The disk might be corrupted, or it could be using a format that is not compatible with Windows." If I check in device manager it says that the device is working properly. If I put a copy of Windows(XP} in the drive it works fine(it comes up with the screen to install Windows) so I don't think that the drive is broken. When I check in my computer with a Microsoft cd in the drive(either XP or Office XP) it has no problem reading either of those disks. What can I do?
I am Romeet,i will try and help you with this problem.Seems it could be an issue with the Combo DVD Drive's Driver Software or Firmware.
From your Desktop:
Right Click " My Computer" Icon and select "Properties"
Go to "Hardware" Tab and select "Device Manager"
Under Device Manager, scroll down to the "DVD/CDROM Drives" menu and click on the plus ( + ) Sign next to it
Right Click the Drive name eg " Toshiba DVD-R TSST 2313" and select " Uninstall" Click yes to any prompts and restart your Laptop.
After rebooting, Windows XP should pick up the drivers again, so wait a while for it to complete and until it notifies you that " Windows successfully completed installing your new hardware" or something to that effect and then try using the software cds again
Best of luck!
Posted on Dec 01, 2007
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