Question about Brother MFC 8500 All-In-One Laser Printer

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Brother MFC 8500

Two problems.
1. When printing my paper comes out of the back instead of the top.
2. When sending a print job to the printer it some time dispenses multiple sheets with a line of symbols at the top of page instead of what was requested.

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  • 56 Answers

Hi, Make sure the rear cover is closed. 2. Usually when you get misc symbols on the printed page the machine couldn't recognize the print job. I would try printing something from another file and see if the problem occurs.

Posted on Dec 03, 2007

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Brother printer problem


Manual Feed Command.
1. Press the Job Cancel button to cancel the print job. Delete the print
job in the print queue on the computer. You can quickly access the print queue by double clicking the Printer icon in the task
tray or dock.

2. Turn the printer power switch OFF on the right side of the printer.
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3. Turn the printer power switch ON while holding down the GO button
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4. Release the GO button. All LEDs will be off.

5. Press the GO button 8 times. The green Status LED will flash briefly
while the printer is reset. After the printer is reset the Status LED
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6. Print the Print Settings by pressing the GO button three times. If
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to the next section - No Paper in the Paper Cassette.

If the Print Settings pages print, the problem is isolated to printing
from your computer. The Paper Source of the Brother printer driver or
program you are printing from may be set to MP Tray or Manual, instead
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No paper in the paper cassette.
1. Pull the paper tray completely out of the printer.

2. Insert the letter or legal size paper into the paper tray with the
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paper size other than letter or legal, the paper should be loaded in the
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3. While pressing the blue paper-guide release lever, slide the paper
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4. ReinstalI the paper cassette back into the printer. Press the GO
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Paper Jam at Paper Pick-up.
1. Turn the printer power switch OFF on the right side of the printer.

2. Remove the paper cassette from the printer.

3. Elevate the front of the printer slightly to locate the jammed
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4. Gently remove the jammed paper.

5. ReinstalI the paper cassette back into the printer.

6. Turn the printer power switch ON. If the alarm clears, no further
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