Question about Panasonic KX-TG6021 Cordless Phone

1 Answer

Move closer to base

My hand held Panasonic phone keeps saying move closer to base and try again. When I do that, it still doesnt work. When I hang it up, the screen says line in use. Any ideas. I have tried to re-register the phone like the manual saids but it comes up ERROR!! after. There are 2 phone with this one works and the other doesn't. Battery is good. I just don't know what to do. I also tried moving the bace away from any electronic too still comes up error Please help me!

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  • 3 more comments 
  • yapie Jan 22, 2008

    It says: move closer to base which does no good. What

    do I do?

  • antoinetteb Feb 10, 2008

    I did make sure all plugs were secure and I still get the move closer to base. I do have two that are not on a wall plug but an extension plug. Could this be the problem?

  • Anonymous Feb 11, 2008

    I also have tried to reset the phone , but it still does not work.

    Tried unplugging it for week to loose its memoryalso . Still

    does not work.

  • Anonymous Dec 02, 2008

    just got it new, and not workin yet with same not hooking to the base problem....?

  • y2nelsonhk Apr 26, 2009

    My problem is exactly the same with sweetiecak's.

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  • 281 Answers

You have to make sure that all the cable are plugged in and the power cable is plugged in too..

Posted on Feb 09, 2008

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SOURCE: move closer to base

Either the phone is not registered to the base unit or the RF module is broken. It could be a bad battery but unlikely unless very old or you have not charged it. You should check the manual for registering the phone to the base unit.

Posted on Sep 08, 2007

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1 Answer

All my hand sets say, 'no link to base. move closer to base, try again


You need to pair your expansion handset with the base unit for it to work.
If you look in manual it will tell you the sequence of buttons to press.

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