Question about Garmin 010-00358-00 GPS Receiver

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Repair Garmin street pilot 2720

I am having problems with my 2720, I thought it was the power cord so I ordered another one and it continues to power on and return to the beginning. It lets you put in the destination gives the direction stay on for 1 minute or so and then return the beginning. How do I fix this problem or wher do I send it for repair. or 850-251-5180

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Re: Repair Garmin street pilot 2720

I did 2 things, one of which solved the problem. i saw that lots of people were trying to fix this by addressing the cable and plug, but this was not fixing the issue. i began to clean the connectors (with fine sandpaper) but they looked ok anyway, and also the restart issue was not happening when the gps was in motion - it was also happening when everything was still, so the cable could not be the problem. the second thing i did was, i went to and did a software update (not the maps) I just went here and this thing did everything automatically. I just got back from a short 30 min trip and the unit did not reset itself anymore. I have to assume the problem was in the software. go to and use the WebUpdater to update firmware and stuff on your gps. Oh, one thing i can't get it to work is the voice driving directions now, i'll try to fix that too, but for now i'm happy the unit does not reset itself anymore.

Posted on Oct 05, 2008

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Re: Repair Garmin street pilot 2720

Garmin has updated the software in most of their GPS units due to a new satellite being launched in 2008 which was causing problems. When GPS units got a lock on the new software, it would free the units. The first thing, when encountering a problem with the GPS unit, is to update the unit's internal software at the Garmin site. This might address the problem right away. After that, if there's still a problem, come back here and we'll see if we can help.

Posted on Jan 08, 2009

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Re: Repair Garmin street pilot 2720

Thanks for the tip. I was getting ready to cut off the plug and directly solder the cable to the internal connections, but decided to try the software update first. This seems to have solved the problem. So does anybody know why this works?

Posted on Mar 22, 2009

Re: Repair Garmin street pilot 2720

The updater from Garmin fixed my re-Boot issue. also they have the voice updates also that will fix your voice error

Posted on Nov 06, 2008

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I have a garmin street pilot 2720 I bought a garmin nuMaps lifetime product to up date, would like to up date for the 2nd time can't find where to go about this, I have the product key and the...


Log into your account at by using the myGarmin link.
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From there you should be able to apply the update.
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In order
1- Check using another device the power outlet
2- Check the garmins power cord, are the connections still firm, if they are loose and sloppy, bend the metal tangs out a LITTLE bit
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Unable to update unit

When you plug in the USB cable, if your System, Hardware, Device Manager lists "GARMIN Devices", then the problem has to be in your network connection or Garmin WebUpdater. If your Device Manager doesn't list "GARMIN Devices" then the problem is in the computer, USB cable, or 2720.

I have three 2720s right now with bad USB ports. I'm going to try replacing the USB driver chip in each unit, but now I'm just guessing. Hope this helps. Tom

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Hello KTFORE1,

The Street Pilot 330 comes with both a vehicle power cord and a USB cord for connecting the unit to the computer. If I understand you correctly the GPS isn't getting power from the vehicle power cord. Does the GPS charge if connected to a computer using the USB cable? If so the problem is likely the power cord or cigarette lighter socket you are using. If the GPS doesn't charge from USB port on your computer then the problem is likely the GPS itself.

If you determine that the cable is the source of the problem, check and replace the cable's fuse. You will probably also want to check and replace your vehicle fuses as the circuit that powers the cigarette lighter might have a blown fuse. If replacing the fuses doesn't solve the issue then you might need to replace the power cord.

Best Regards.
"Go Ahead. Use Us."

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Is the power connector fully seated on the GPS unit?

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