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It is either Software or Hardware - both solutions below... best of luck
Just in case this setting got mixed up, go to menu - tools - settings - general - enhancement - and make sure your default is set to "Headset". If it is already set to "Headset" then it may be a hardware issue...
The Nokia detects a 2.5mm jack when inserted and defaults to the standard headset mode (sound comes out through the headset but uses the phone speaker). There could be 2 causes to this (1) short in the headset jack or (2) debris in the headset jack that is making a connection between the contacts.
I recommend that you use a "can of air" sprayed directly in the jack to clear any debris. If this does not work, plug in the phone/headset jack that came with it and ensure that it detects it.
If that does not work, it is a short and you should return it or, if it is out of warranty, get someone skilled to replace or disable the jack (only do this is you have no other option -- Nokia won't touch it after you open and solder it).
99% this message coming because the headset u are using is not compatible with this phone, try to go to any accessories shop try their two three kinds of headsets i am sure u will be able to get right one
ok this appears to be a hardware problem on your handset. Actually the moment you connect a headset on to your phone there is an IC that switches on the headset and disconnects the earpiece and microphone of the set and once you remove the headset it should go back to normal. Unfortunately this doesn't happen on your phone so if you do not know what to do u will have to show it to a technician. the only thing that you possible do if u aren't tech savvy is to clean the system connector terminals connect the headset and then remove it. if this works then u will be lucky
Press and hold the On/Off button until the blue light flashes, then search for your headset.
This is to initiate the headset for pairing, otherwise it hides from other phones to prevent unintended pairing.
It seems that the headset doesn't match your phone model.
You need to contact your costumer support there might be a program or driver updates for this headset.
Otherwise you need to change it to a compatible headset for your phone.