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this is pretty bad mate.this is because the one you have bought has been sort of virused so i suggest you go and complain to the person/shop who sold it to you and you have to get a new ds because the ds you have got now has been virused soyou cant play it anymore ok thanks for asking and sorry that you have to get a new ds mate.p.s get rid of the downloaded game card!
If the controls aren't messed up anymore, the DS should be fine. Just don't let him use picto chat anymore. If the controls are still messed up; take the DS to Nintendo for help, Explaining EXACTLY what happened.
If you explain what happened; Nintendo will be able to fix this stuff from now on, creating firmware to prevent hackers.
Honestly, I've never heard of anything like this before, but it sickens me, knowing that people will just screw with other peoples' EXPENSIVE stuff, just because it makes them feel superior.
Your friend may not have port forwarding on their home network and the network router filters the Internet NAT redirection...
Setting up a DMZ (Demilitarized Zone) on the router for the Xbox gives it unrestricted access to the internet; also puts your Xbox outside you routers firewall.
DMZ ports have to be programmed manually and the IP address also must be manually entered; The DHCP Automatic IP address puts the Xbox back behind the firewall; just duplicate the automatic DNS Server settings and the Netmask. Then choose a IP address outside the Automatic IP range (e.g. 192.168.1.175)
If that does resolve the issue see if the other Xbox needs a Live Update.