Emerson Research Clock modelSmartSet

I purchased a SmartSet Clock Radio from Frys in US. It is having a trouble. It becomes slow by about 20 minutes by every day. I compared it with all the other clocks with me. I took the clock with me to India. Here there is only one time zone. Please advise me properly

Regards,

A L S

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• rohitkakar Dec 30, 2007

I bought a radio clock in the US and brought it with me to India. The clock runs slow by a minute or two every Hour !. I wonder if there is a lowtech solution other than touching up the motherboard.

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The problem is most likely the frequency of the A/C power there. In the US our power runs at 60 cycles p/second and the alarm clock uses this to set the time. Sounds like India is running 50 cycles like Europe does. Most likely there is a jumper in the clock because the Ckt board on mine shows a 50/60 hertz setting but with out the board schematics I wouldn't have a clue how to fix it. Sorry not to help more...

Posted on Dec 29, 2007

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

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Good luck!

Posted on Jan 02, 2017

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This problem is cause by the difference in the power delivery system in the USA(60HZ) and India (50HZ). The timing function for these type of Clock/Radios depends on the power delivery system. It works like a second hand in a clock or watch. With the (60HZ) you get the perfect match with the 60 seconds to a minute time intervals. In India this timing sequence is thrown off due to the power being only (50HZ). I will give you the information to contact the Emerson customer support web page and the customer support telephone number. They may have a way to make adjustment internally to compensate for the differences. The web page for customer support is[http://www.emersonradio.com/support.htm] The telephone number is 1-800-909-1240. You can call them between the hours of 8am and 4:30 pm Central Time USA. Go to the web site or Give them a call they might be able to help you. I hope this information helps you understand the problem you are having with the power differences and the timing of the Clock/Radio. Thank you for using Fix Ya and have a nice day!

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Directions for Resetting the Daylight Savings Time (DST) Start & End Dates on the Emerson Research Smartset Dual Alarm Clock Radio (cks5055s):
• This should work for all Smartsets, but I cannot make the guarantee (and no, I don't have any other directions, sorry)!
• Adjusting the DST Start Date on an Emerson Research Smartset:
1. Depress & hold the MONTH/DATE and the ALARM1 buttons (at the same time). After 3 seconds the display will show the DST 'start' month, week, and date. It should be alternately showing "4 F" (April and first week week) and "4. 1".
2. While still holding the MONT/DATE and the ALARM1 buttons, press the DOWN (or "-") button 3 times, until the display is showing "3" (March) and the week as "F2". It should alternately flash "3 F2" and "3. 11".
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• Adjusting the DST End Date on an Emerson Research Smartset:
1. Depress & hold the MONTH/DATE and the ALARM2 buttons (at the same time). After 3 seconds the display will show the DST 'end' month, week, and date. It should be alternately showing "10 L" (October and last week week) and "10. 28".
2. While still holding the MONT/DATE and the ALARM1 buttons, press the UP (or "+") button 1 time, until the display is showing "11" (November) and the week as "F". It should alternately flash "11 F" and "11. 4".
3. After this is set, the clock should "automatically" reset itself
One thing to note, if you ever have to change the lithium backup battery for the Smartset clocks, it will revert back to it's factory defaults and you'll have to go through his all over again.

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