Question about Canon Powershot SD450 / IXUS 55 Digital Camera

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SD450 all the taken pictures are bright white, but video mode still works

Don't why this problem comes out.
In picture mode, all the taken pictures are bright white, can't see anything. However, video mode still works properly. I tried all the settings. Still has the same problem. Does anyone know whether this is fixable ?

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  • sd450bad Dec 04, 2007

    I did try to reset and remove the battery. Unfortunately, the problem is still there. (There is no firmware which I can download from Canon's site.)

    Anyway, thank you very much for your suggestion.

  • djtv Jan 07, 2008

    i have the same problem as well. i've reset the settings, removed the battery, looked for firmware, tried outdoor settings, adjusted the white balance... nothing works. it's not the same anymore. had the camera for over a year now. please help!

  • Anonymous Mar 03, 2008

    Having the exact same problem, and have tried all the standard fixes and nothing works. If anyone has fixed this, please post!

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  • 48 Answers

Sounds to me like your auto white balance is on the fritz.

First thing I would do is reset the camera. This is a fairly easy procedure which involves either going into your setup menu and choosing "reset," holding down the menu key for 5 seconds, or, removing the batteries for a few minutes. It may be that the firmware loading got corrupted and the camera just needs to be "rebooted," which is something that turning it on/off won't accomplish. But after which, you should have the camera reset to factory default settings.

Another tip is to go to Canon's website and look for firmware updates. Download and install them.

If that doesn't work, see what happens on the various other settings like cloudy, daylight, tungsten, etc. Then try setting a custom white balance.

If all else fails, you may be looking at a servicing/repair and with the average repair costing $180, if your warranty is expired it may cost more to repair than it's worth. The rule of thumb is that if the estimate for repair is north of 50% what you paid for it, you're better off taking that money and buying a newer and upgraded model.

JD
Digital-Camera HQ

Posted on Dec 01, 2007

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