Question about SanDisk Sansa e200 MP3 Player

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Malfunction When I connect my player to my usb port, an error message pops up stating "usb device not recognized", problem with device, reconnect or replace etc.. my sansa e200 has same prob. Device installation error message when i plug in. Suprise as it worked OK on a mates machine with a similar config

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  • Anonymous Dec 03, 2007

    grey screen

  • Guins4 Mar 03, 2008

    Downloaded some audio and MP3 videos via computer USB to my e260R. Now get the error that it can't be recognized via the USB. Any fixes? Tried both Rhapsody and Play for Sure Mode. Restarted many times.

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 26, 2008

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Posted on Jan 02, 2017

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Install my printer, have a message about USB port MALFUNCTION in my printer BROTHER DCP7020 laser


Hello, Jorge.

It would help to know "exactly" what the error message states, such as "The USB Device Not Recognized" or something like that. Here are a couple of things to try in order to narrow down the problem source:
1. Try a different USB connection on the computer. If that one works, the problem is probably that other connection port.
2. If none of the ports work with the printer, try a different USB-powered device, such as a cell phone and charging cable. If it works, the problem lies with the printer/computer connection (more likely the printer).
3. If none of the USB ports work, the problem might be your USB port itself. Go to "Device Manager" (in Control Panel), then look for "Universal Serial Bus controllers." Check to see if any have a disabled symbol. Check under "Properties" that device status is: "This device is working properly." If not, try updating the drivers (under the "Driver" tab).

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When i plug in my Transonic MP4 player a pop up box comes up which says that "USB device not recognised". It then tells me that one of the USB devices has malfunctioned and windows does not...


MP3 players use the popular USB connection which sometimes produces errors while connecting. These messages are similar to the "Device Not Recognized" error received with various USB devices. Fixing an MP3 player is sometimes specific to the brand, but they are so similar that most can be fixed the same troubleshooting steps.



Instructions

Device Manager

Click "Start" and go to "Control Panel." Double-click "System" and locate the Hardware tab to find the Device Manager. Vista and Windows 7 users can just type "Device Manager' from the start menu.

Locate "Disk Drives" from the list and double-click "Portable Device." If there is an exclamation mark or other error on the device, go to the "Drivers" tab.

Click "Uninstall" and remove the player. Restart the computer and attach the player reinstall the drivers.

Anti-virus conflicts

Plug the player into a different computer to see if it gets recognized. If it does not, contact the manufacturer to find out if it is broken.

Turn off your anti-virus program on your PC if the device works on other computers. Reinstall the drivers using the device manager as described in section 1.

Plug in the player to confirm the connection.

Other solutions

Check the battery level and make sure the batter is not low or depleted. A low battery will sometimes prevent the player from connecting. Let it charge from the power cord, if necessary.

Verify that you have at least Service Pack 1 installed. Go to the Start menu and type "Run." Press Enter.

Type "Winver" in the box and press "Enter." The Windows version will be displayed along with any installed service packs. Download a service pack from Microsoft, if applicable.

Remove the player from the USB port and push a pin into the reset hole located on the bottom. Reconnect to see if the problem is resolved.

Check the connection to make sure it's secure. The cable should fit firmly into both the player and the computer. Connect to a different USB port if you have one available.

Download updated firmware or use the MP3 Recovery Tool provided under Resources (for Zen players).

Tips & Warnings

A bad cable will sometimes prevent a good connection. Use a different one to isolate the cause.

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I have had that problem with other USB devices i suggest trying a different USB port as the USB port you have used to connect the X3 to is most likely malfunctioning.

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Try re-installing the motherboard drivers. Here's a link:

http://drivers.softpedia.com/get/BIOS/Asus/Asus-M2V-MX-SE-Bios-0502.shtml


Hope this helps

Chris (ziraffa)

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Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware.
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Make sure the hold/lock is not engaged

Make sure the OS is compatible

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.



Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

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1 Answer

Unknown device


Hi,
this is an error message stating that. the usb device is faulty.
It has detected that the usb port has an error/fault or problem.
check that non of the pins are touching each other, or that dirt or dust isn,t inside the usb connection port. blow in it. or use a cotton bud to swab it out.
Mike @ Compurepair.

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Hey


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Make sure the hold/lock is not engaged

Make sure the OS is compatible

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.



Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

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1 Answer

Malfunction


Go ahead and do this, in case the DB is corrupted:
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx

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