Question about Samsung SCX-5115 Fax Machines

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Will not print due to OPEN HEAT ERROR message?

The machine will not function due to OPEN HEAT MESSAGE? Please advice whether the cost to repair is less than purchasing a new machine?

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Re: Will not print due to OPEN HEAT ERROR message?

Will need to have fuser replaced, guestimation is 150-200 for fuser plus 50-100 to fit

Posted on Dec 01, 2007

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Hi there

Error 41 means there is a major problem with the printhead, usually
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If it's out of warranty they are usually a throw away job, the heads cost as much as the printer.

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5) If there is no problem between the fuse PCB J71-1, -2 and the microswitch PCB, the fuse PCB is likely faulty.
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Hoping you can help with some advice...

does the noise still happen as you make a copy?
if everything is out :toner/drum, paper tray most likely it is the fuser, does the paper stop at the fuser entrance?
the only thing I can think of that turns during the warming up cycle are the toner, drum, paper lifting mechanism for the tray and fuser

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We have a xerox c20 copy machine. Yesterday it stopped working and an error message showed up on the screen as follows "Open Heat Error" The copy machine will come on but after the warm up...

You need a fuser.
What has happened is there is a heating mesh in the heat roller that has gone bad.
It is a very easy repair.

Here is the best place you can order it from. Ask for Britt ok?The part is in the $200 range. You open the right hand door like you would to remove a jam. There are 4 silver phillips screws, and one plug you disconnect. Takes maybe 5 minutes to replace.
I know of no one who spares just that particular roller since it has a very unique heating element.
NO it is not me, just a very reliable parts source I have dealt with.

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