Question about Tomtom ONE GPS Receiver
My TomTom One is acting up. All of a suddent, it has a hard time finding a valid GPS signal. Then, it sometimes becomes frozen at the first screen when you turn it on. When I try to connect to the computer, the menu page comes up on the computer screen, but the unit does not respond to anything. This unit has operated smoothly until now and I have done nothing to change it. Any ideas?
Posted on Sep 22, 2008
Here's how I fixed my frozen tomtom one. I attempted to access the tomtom drive from "My computer". It said the drive was not formatted, so I formatted it. (full format). Red x was gone upon formating and tom tom program (TomTom Home) on my computer was able to work with it again. Of course the formatting left the Tom Tom drive completely blank. So I did a restore from the TomTom Home and it worked! I was able to update plan a trip to Boston then Albany. No problems.... yet. Knock on wood.
If you haven't backed up your TomTom, this probably won't work.
By the way, there is no card slot on a TomTom One. Using the Tomtom USB cord did not fix my problem.
Posted on Feb 01, 2008
Had the same problem from the moment I first plugged in my new TT ONE 3rd it would prompt me to install TT Home and once installed it would run automatic updates usually failing and giving a host of different errors...
-An error occurred while using this: F:\ttsystem
-@@@A new application has been installed on your device recently. Please click ‘Disconnect device’ in the ‘Device’ menu.
Unplug your TomTom device from your computer and switch it on.
Connect your TomTom device to your computer again.
-The following problem occurred. You can continue, but functionality may not be available. This version of the navigation software does not work on your device model.
Well... I tried everything I could think of... changing usb port, cables, tried manually putting files on the device provided by TT support. TT support basically told me to take it back for another device, which ended up having the same issue.
Long story short here is what ended up being the problem... I had tried two different usb ports... but both were extension ports on the side of my Dell monitor... wasn't till I plugged the usb cable directly into the back of my PC that it finally worked the way it was suppose to. I guess the extension usb ports on the side of the monitors are just too flaky.
Hope this helps...
Posted on Feb 02, 2008
This happened to me when I had the TomTom One. I went to TomTom Home reconnected and then went to device on the tool bar. Select disconnect device and this should free up your device and take the red X off. Good luck.
Posted on Dec 12, 2007
Is this happening with the map card in?
If so its likely your card is corrupt, use the tomtom home software to restore your last backup.
Posted on Dec 01, 2007
WOW .. use the USB cord that came with it... Mines work like a charm now
Posted on Jul 28, 2008
for those of you that got it locking up, what usb cable did you use? I used one that came with a mp3 player i bought in china. That's why it didnt work.
Now I used the one that was supplied by tom tom and it works like a charm
Posted on Jan 28, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Jul 10, 2010 | Tomtom One IQ Routes GPS Receiver
May 16, 2009 | Tomtom ONE GPS Receiver
Mar 08, 2009 | Tomtom GO 910 GPS Receiver
Feb 23, 2009 | Tomtom ONE GPS Receiver
Dec 30, 2008 | Tomtom ONE GPS Receiver
Oct 30, 2007 | Tomtom One Europe v2 GPS Receiver
11,239 people viewed this question
Usually answered in minutes!