Question about Konica Revio KD-400Z Digital Camera

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Usb device not recognized

When I plug my camera to my new computer running on vista, it says" usb device not recognized?

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  • Anonymous Dec 04, 2007

    I had the same problem today with my Vista Business machine. I plugged in a thumb drive and got a device not recognized error message. I plugged the thumb drive in my wife's Vista Business machine and a XP machine and had no trouble with the device being recognized.

    Now I can't seem to get any new USB devices to be recognized on my computer.



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Uninstall driver then turn off the PC then unplug the power cord from power socket, short its legs then leave it unconnected for 5min, then reconnect it to power socket and turn on PC and install driver it should work :)

let me know if that helped !!!

Posted on Dec 29, 2008


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Posted on Jan 02, 2017


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My computer no longer recognizes my Panasonic mini-DV recorder. I am using USB 2.0, but the device manager does not even recognize the camera. I have even tried multiple USB ports, all to no success. I...

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oYou may need to simply and very carefully delete all usb devices from device manager and restart so they are reseen and re-installed.

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Hello Wally,

I am not sure about the compatibility issues regarding vista and your software. BUT, If you do have a USB then that means you can use a portable memory card reader. It is always easier to transfer files via USB (with card reader) than by connecting the camera and using a specific software.

Plus, portable memory card readers are very cheap and very useful!

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What operating system are you using? Is you camera connected via USB? Have you tried using another USB port? Did you make sure to install the software before plugging in your camera?

Generally if you are running Windows 98, you will need to reboot after installing the software to even have a chance of the camera being recognized correctly.

If you are running Windows 2000, XP or Vista, the camera should be recognized and a driver installed or searched for from the CD software you installed before plugging in the camera.

Sometimes if you plug in the camera first without installing the software, the PC finds a new device with no driver. You can see this by going to Control Panel -> System -> Hardware -> Device Manager and you should see and exclamation on a device in the list. You need to remove this item and reboot your PC.

Now install the software first and when the install is done, then plug in your camera. Generally this works out pretty well.

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As for why they are recognized on your friend's laptop but not yours, it's going to depend on what operating systems both are running and what the brand/models of the camera and scanner are. If there are drivers required to run the camera and scanner, try uninstalling and reinstalling them.

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Firewire works fine under Vista, but it's quite possible your USB to Firewire bridge doesn't have proper Vista drivers. You wouldn't expect Vista to include these, they would be installed from a disc that came with your adaptor. USB to Firewire is a questionable option at best... there are often problems with it. You may be better off with a PC-Card or ExpressCard solution, if the laptop is your only computer.

Also, when the camera says "DV IN", it's expecting video from the PC to be sent to it, it's not in capture mode. Most camcorders must be in either "play" mode, or a special "link to PC" mode in order to even be recognized by Windows (any version) as a video input device.

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