Question about Prima C2012 TV

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Now using satellite dish

When I switch on tv all i see is cable mono ch03 and I am unable to pick up signal from satellite receiver which supposedly is working according to satellite company. Could you maybe tell me if I have accidentally hit a button on remote to cause this.

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  • 2 more comments 
  • jdnorth Dec 01, 2007

    no the menu does not appear and when the satellite company resent booster, they said that everything looked good from there end.

  • jdnorth Dec 01, 2007

    I was not trying to insult only trying to respond and guess what some people (ie me) are not as smart as you at all this and while I appreciate everything you are doing from long distance, the problem I came to you with happened after all was working fine and then a week later this happened, so therefore I was trying to fine out if it was my own dumbness that had caused the problem..... so if you think I was dissing you for your help, then whoops so sorry to hurt your feelings as I did not mean to.

  • jdnorth Dec 01, 2007

    the booster I meant the they tried to redo ..... I quess send some kind of signal to receiver and stated tht everything from their end seemed okay.

  • jdnorth Dec 02, 2007

    okay will do and thanks

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  • Master
  • 934 Answers

Not likely - - there is nothing on the remote that would cut-off the signal, unless you have selective inputs and you were not viewing the correct one. However, "cable" CH03 is correct if your satellite is attached to the screw-on "F" connector in the back of the Tv... When you press menu on the reciever does a menu appear on-screen??
Bill

Posted on Dec 01, 2007

  • William Rayburn
    William Rayburn Dec 01, 2007

    What pray tell is a "booster"?????? Did the dish people even come out to your home? I don't really care at this point how poorly you've rated this - I'm still going to comment because the answer might be quite simple and absurd at the same time.. If the dish people didn't come to your home and physically test the signal they are idiots... If you didn't demand it then you're looking for an answer that doesn't exist...

    At the very least do what the idiot dish people should have done, hookup a different Tv to that signal source and see if it plays... If does not and has all the same symptoms call the idiots to come out and fix the problem.

    Lastly your initial question was, " Could you maybe tell me if I have accidentally hit a button on remote to cause this." and I answered that correctly although the rating you gave doesn't reflect that effort. So, I must say, in the twenty plus years I've worked in the electronic repair industry I have never been so insulted over providing the correct answer - for free...

    Have a good day!

    Bill

  • William Rayburn
    William Rayburn Dec 01, 2007

    With response to the booster thing - - they are idiots! Please son't accept that as their answer to your problem... Get another Tv and try it - I would strongly suspect that you'll have the same symptoms as you have now, which indicates it's their signal, box or some problem belonging to them and not your Tv..

    Bill

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