Question about Prima C2012 TV

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Now using satellite dish

When I switch on tv all i see is cable mono ch03 and I am unable to pick up signal from satellite receiver which supposedly is working according to satellite company. Could you maybe tell me if I have accidentally hit a button on remote to cause this.

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Re: now using satellite dish

Not likely - - there is nothing on the remote that would cut-off the signal, unless you have selective inputs and you were not viewing the correct one. However, "cable" CH03 is correct if your satellite is attached to the screw-on "F" connector in the back of the Tv... When you press menu on the reciever does a menu appear on-screen??

Posted on Dec 01, 2007

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This feature is pretty reliable and the lack of channels may be due to the lack of signal to the set.

You must have either an antenna, a cable from a cable service or a satellite receiver connected for the set to find any channels.

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Can't get to correct channel for satellite reception

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Can i hook up an old tube type tv to a new high satellite dish? i dont care if i get high def picture just want a regular picture.

Yes there is an option for ouptuting 480i signal from most hd receivers. You will need to check the specifics for the satellite dish receiver as to the channel that the TV should be on as well as how to set it to the resolution that you need. (I know some Dish receivers need channel 60 for the SD TV (coax (RF) connection) when it is TV 2 but channel 3 or 4 for TV 1.) Also check your TV so that you can use the best possible input available.

However, you may not be able to read the closed captions unless you enable them on the receiver. (Apparently, the encoding has changed.)

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Model # 31gt740 / do not have audio on several channels. the other channels function normally. this happened after my grandson hooked his XBOX up to it and then we switched back to regular tv.

Hello there,

Press the SOUND key on your GE remote (below and to the left of the arrow keys) to open the AUDIO PROCESSOR menu then use the arrow keys to select STEREO then press OK. It's possible that connecting the X-Box has switched the TV to an audio mode which is not compatible with the audio signal on some channels.

If this doesn't work, try some of the other settings (MONO / EXPANDED, etc) from the AUDIO PROCESSOR menu.

In addition, if you are using a cable/satellite receiver, please try resetting the receiver. On most boxes you can do this by simply switching off and back on. Some may need to be disconnected from the power for a few seconds.

Hope this helps. Please try the suggestions above then let me know if you need further assistance by clicking on "Add a Comment" below your question. Please note, when connecting or disconnecting devices from the TV, it is always better to do this with the TV switched off.


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I have recently switched to a Dual receiver from Dish network...I have a coax connection to my Sony but cannot find the way to change the input to find the signal from the coax cable. The TV will not take...

We would be happy to help get that fixed right away. Thefirst thing we want to ensure is that all connected equipment is on. Since we know you are using a coax cable to connect the receiver toTV1, check the receiver's back panel for the output name. If your receiver hasa "TV CH 3/4 out":Tune TV to channel 3 or channel 4, if it is labeled "Home Distribution": TuneTV to channel 62 or 75. We also want to ensure that the TV and thereceiver are connected properly, please visit this link to for moreinformation: we have made sure everything is connected properly, unplug receiver for 10seconds then plug it back in, this will reset the receiver. If we are still notgetting a picture connect another component (VCR, DVD Player, etc.) to the sameTV, using same cable, same input, and same channel to see if it works. If youget a picture with the other component give us a call at 1-800-333-DISH (3474)for some additional troubleshooting. If it doesn't work with the othercomponent then replace the cable that was used.

We hope these steps resolve the issue. We want to thank you for being a valuedDISH Network customer!

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Your t.v is having only RFin , and if you connecting dish receiver , normaly their are two o/p for receiver one is RF and two is for audio out and video out. if your connecting direct RFout to t.v RF in then you have to tune the t.v in all bands. if your receiver do not having RFout facility, then you have to connect AV out to converter and then RFin of t.v. if you having a vcr, then connect AVout of dish receiver to vcr AVin and then vcr RFout to t.v again tune the t.v and pwer on the vcr.

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Dish network vs. on screen problem

This surely is not a problem? The TV is simply indicating what channel it is recieving signals from. But in most TVs, to remove this On Screen Display, just deactivate by pressing 'Display' or 'OSD' on the Tvs Remote, as well as on the Remote of the Dish Tv reciever.

Sep 06, 2007 | Standard (CRT) Televisions

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DIrectv Sat internal box.

You can try eliminating whethor or not the receiver is actually the problem by moving it to another TV and seeing if it works on one that isn't having any problems. Or moving a working receiver onto the TV to see if it will pick up signal with a working receiver. If you don't have any receivers in your house working, then odds are something needs to be serviced outside your home, like the Dish and/or LNB.

Did DirecTV actually come out to the home and troubleshoot at the site? If not, they would have no way of knowing if it's the TV or Satellite that's causing the issue.

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