Question about Plustek OpticFilm 7200i Film Scanner

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Garbled images I'm having serious issues scanning with my 7200i...and it's just 6 days old.  After the first time I used iSRD, when I tried to scan another image, the image came out really garbled in the prescan...there are small fluo color lines everywhere over the image...and when I do the real scan, there is nothing but black with vertical red blue and green lines...oh and the scanner doesn't even try to warm up its lamp!  This issue is happening with silverfast SE plus (latest version) AND with windows's scanner driver.  I tried to reinstall the plustek drivers AND Silverfast, I deleted the preference file just to be sure I have a fresh install and the issue STILL persists...did I get an almost-DOA scanner here?!

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  • Satyen Shah
    Satyen Shah Feb 14, 2014

    did you find a solution?



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SOURCE: Software hangs

Tell Plustec this seems a common problem- perhaps there is a patch

Posted on Jul 24, 2007


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I haven't used my Optic Fil 7200i (plustek) since upgrading to Windows7. Also, I have moved and my software disk didn't make it in the move! Is there a way to get one mailed to me: Bailey...


You can purchase the software disk from this link:

Alternately, you can download the installation software/driver free of cost from the manufacturer's download website by clicking this link

On the page which opens, enter OpticFilm 7200i in the Serach box under "Option 1: Search By Product Name" and click the Search button (See attached image)


Then select OpticFilm 7200i from the results window. Download the driver in .zip format from the list which opens. After the download completes, extract the .zip file to open the driver file.

Here is the direct link to the driver file.

Hope this solves your problem. Thanks for using FixYa.


Jan 21, 2011 | Plustek OpticFilm 7200i Film Scanner

13 Answers


Make sure the the scanner software is properly installed , you can check it under device manager, because if the scanner driver is not installed it wont really work..

Hope that helps........

Sep 05, 2008 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

How do i use the scan feature?

Hi Clau Martz
Read your issue. - How you can use the scan feature.
1. You can use the scan feature in this printer.
2. You can place a picture , you want to scan , facing downword on the scanning glass.
3. Close the upper cover.
4. Now open your computer and open the " Solution Center". Solution center is the software which gets installed automatically when we install the printer software.
5. Once you open the solution center, you will see the option for Scan a Document or Scan a Picture.
6. You can click on it and then it will scan that photo for you.
7. The scanned image will get stored by default in " My Documents" under the folder name " My Scans".
8. You can access your scanned image from there.

Thanks & Regards
Ashish Rohilla

Aug 09, 2010 | HP PSC 1350 All-In-One Thermal Printer

1 Answer

Scanning problems. Could not scan into old Dell Laptop anymore. (Motherboard bad on Dell). Now, new computer Apple, and tried to scan. Says it is scanning into HP Photo program, which is not on this new...

Try these. 1 in applications find image capture, make sure printer is conected and on, launch image capture and see if it finds the scanner. 2 go to the HP website and see if there is software to download.

Mar 17, 2010 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

I have a scan button but it always reads "usb not connected". It is connected and print. I have tried connecting it to several ports. I turn off the computer and restart. I turn off the printer and back...


To resolve this issue I need to know the operating system, but however as you did not provide it I will assume your operating system to be Windows XP and provide this below troubleshooting steps.

Step 1.

Try copying form front panel and if copying doesn't work, check for the hardware issues with the scanner. If copying is fine then perform below steps.

Try scanning from Windows internal scanning drivers to confirm if the All-in-One is detected in the computer or not.

Step 2. Scan using WIA
To isolate the issue I suggest you to try scanning from the Windows Image acquisition (WIA) wizard on the computer.

Follow the below steps to Scan using WIA
1.Verify that the all-in-one product power is turned on and the printer cable is properly connected.

2.Click Start then Click All Programs then Click Accessories then Click Scanner and Camera Wizard.

3.Follow the Scanner and Camera Wizard instructions to scan images to the computer.

If the scanning is successful, proceed with step 3. If scanning was not successful then I request you to perform the step given in step 4 and then perform step 3.

Step 3: Manually check for Digital Imaging Monitor and populate the destination list
The digital imaging monitor must be running for the scan to function to work. The digital imaging monitor normally appears in the system tray in the bottom right-hand corner of the computer screen, next to the time.

If the digital imaging monitor appears in the system tray, go to the section Populate Destination List.

Please follow these instructions to resolve Scan from Front panel of All-in-One unit issue:

1. Click the Start icon.

2. In the Start Search text box located above the Start icon, type msconfig and then press Enter.

3. On the User Account Control window, click Continue. The System Configuration window displays. Click on the Startup tab.

6. Search the list for the digital imaging monitor, the file name will be hpqtra08.

7. Recheck the box for hpqtra08.

8. Click Yes to restart Windows.

NOTE: If hpqtra08 is not on the list in the Startup tab, this indicates that the driver was not correctly installed. Uninstall and reinstall the driver.

9. Populate the Destination List with following steps:

a. Open the HP Solution Center.
b. Click on Settings --> Scan Settings --> Button Settings.
c. In the window opened, select "Scan to button" tab
d. Click the Destination List tab.
e. Click on each of the programs you want to appear in the scan to list.
f. Click the Add button. This moves the selected programs to the Front Panel Destination List.
g. Click OK.
h. Now try the scan to function from the all-in-one.

To save the above changes I request you to perform steps given below as Dest test.

Perform the dest test:
1. Close all applications including HP Solution Center.

2. Open and run the DESTTEST file from the location:
C:\Programfiles\hp\digitalimaging\bin\Under Destination:

a. (Optional) Set the Category for the Destination List scroll
down menu on WEB_APP.

2. On the 5th option "Close Dest Test After sending to Destination", put a check mark and click on Save Results Before Exit.

3. Click on Exit in the bottom.

4. Now Open the HP Solution center, Click on Settings -> Scan Settings & Preferences -> Scan To Setup.

5. You will see all Button settings on the right side under the front panel destination List. In Case If not, click on Restore Defaults, click on Apply and click on Ok.

6. Push Scan To button on the unit you will see all the Destination List on the unit. Select the appropriate one.

Yours Sincerely...

Oct 04, 2009 | HP Photosmart C7280 Printer

1 Answer

Scanning OLD Negatives - old browning? Scanner is cutting half

you better not used the automatic detection of the pictures, it never works fine

Dec 08, 2008 | Epson Perfection 4490 Office Flatbed...

2 Answers


I have the same problem. I used the "Lexmark Imaging Studio" application and clicked on the "Display or Change Network settings" link at the left bottom corner (The words might be different, my installation is in German, so I translate it as I assume it would be in English). I then added my Computer again with a new name to the printer and it worked. Now I actually want to find out how to delete the old entry on the printer, but that is later's problem.

My guess now is that mybe it is because I have a router and use DHCP ip addresses. I am going to give my computer a fixed IP and see if it then always works. Maybe the printer is not able to really resolve the IP address and saves it. Only guessing!


Aug 06, 2008 | Lexmark X4550 InkJet Printer

1 Answer



There could be a communication problem between the All-In-One and the PC.

1. Check bi directional communication:

Scan from WIA:

For Windows 2000/Me/98
To isolate the issue I suggest you to try scanning from Imaging for Windows which will scan from the all-in-one product using TWAIN software instead of the HP software.

1.Verify that the all-in-one product power is turned on and the printer cable is properly connected.
2.Click Start then Click Programs then Click Accessories then Click Imaging.
3.From the Imaging application, click File, and then click Select Device.
4.Select the HP all-in-one device from the TWAIN source list.
5.Click File, and then Acquire Image.

For XP:
1. Verify that the all-in-one product power is turned on and the printer cable is properly connected.
2. Click Start.
3. Click All Programs.
4. Click Accessories.
5. Click Scanner and Camera Wizard.
6. Follow the Scanner and Camera Wizard instructions to scan images to the computer.

For Vista:
Scanning with Paint
1)Click Start(Windows LOGO ) on your computer
2)Click All Programs.
3)Click Accessories.
4)Click Paint.
5)Click File and then click From Scanner or Camera.
6)Click Scan

Scanning with Windows Fax and Scanning
NOTE: This feature works only with Windows Vista Ultimate, Windows Vista Business, and Windows Vista Enterprise.
Click Start(Windows LOGO ) on your computer
Click All Programs.
Click Windows Fax and Scanning.
Click New Scan.
Click File and then click Scan.

Scanning with Windows Photo Gallery
Click Start(Windows LOGO ) on your computer
Click All Programs.
Click Windows Photo Gallery.
Click File and then click Import From Scanner or Camera.
Click Import.
Click Scan.
If you are unable to scan using the above methods, please proceed to the next step:

2. Check USB cable.

3. Uninstall and reinstall th All-In-One software:

If the issue still persists please post back so that i can assist you further.

Thank you

Pradeep Paul.

Mar 20, 2008 | HP Officejet 4110 All-In-One InkJet...

1 Answer

Problems with installing a plustek 7200i film scanner

Delete the software. restart computer Come off line. Disable the anti virus software and fire wall. Now reinstall the software. Check out that is runs before reinstating A/V and firewall.

Jul 24, 2007 | Plustek OpticFilm 7200i Film Scanner

1 Answer

No picture image when scanning

This looks like a CCD failure. Can the image be corrected in the PC software Which image editor are you using?

Jun 14, 2007 | HP Scanjet 5500c Flatbed Scanner

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