Question about Palm Tungsten E2 Handheld

3 Answers

Fatal alert [Memory Mgr,C,Line:3751, Free handle

My Palmone Tungsten/E2, displays Fatal alert MemoryMgr,C,Line:3751,Free handle

The unit will not reset or hard reset. Unit stays on until battery is drained.

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  • charlieo Dec 18, 2007

    End of hot synch

    Fatal Alert

    MemoryMgr.c, Line: 3751, Free handle

    Hot Synch Log says

    HotSync operation completed on 12/18/07 13:44:21

    Soft reset Palm E2

    All OK but problem occurrs every Hot Synch

  • Anonymous Mar 26, 2008

    I have the same problem wath can I do?

  • Anonymous Mar 26, 2008

    my palm appears only with alerta fatal memorymgr, line:3751 free handle

  • Fair Maiden Apr 22, 2008

    What causes the Fatal alert Memory Mgr,C,Line:3751 problem with the Tungsten E2? How can it be avoided from having it happen again?

  • Anonymous May 25, 2008


  • Anonymous May 28, 2008

    same problem. my battery died and when i was recharging it, i tried to hotsync it with laptop but received the fatal alert and now i cannot complete the hotsync cycle. tried to press the reset on screen but it seems to be locked up and i cannot access any other program

  • SAMUELBAQ Jun 17, 2008

    When I go to Aplications, then press Documents to open the excel sheets it goes to Fatal alert Memory Mgr,c,Line:3751, Free handle, then Ihave to reset it but I can´t open my excel sheets.

    Samuel Baquero F.

  • Anonymous Jun 23, 2008

    Exactly the same problem.

  • ezoelyn Feb 18, 2009

    I was posting an appoitment and got the "Fatal Alert". i cannot turn the PDA off, nor reset, nothing.:(

  • asbabs2003 Feb 27, 2009

    My Tunsten E2 palm displays Fatal alert SystemMgr.c, Line6714, SysLinkerStub(): Failed to load the shared memory. The unit will not reset or hard reset. What can I do?



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I fixed mine this evening by doing a hard reset. First I removed the card just to make sure I didn't harm the data on it. Everything else is lost in the memory of the handheld by doing this but at least you still have a gizmo that works! Others have suggested to do stuff and then do a HotSync -- lovely, but the HotSync was also seized shut!

To do a hard reset:

  • While holding the power button, use the tip of the stylus (or a similar object
    without a sharp tip) to gently press and release the reset button inside the hole
    on the back of your handheld.
  • Wait for the Palm Powered™ logo to appear, and then release the power button.
  • When you see the message that warns you about erasing all of the info on your handheld, Press Up on the 5-way navigator to finish the reset and show the touchscreen.
  • NOTE: this last step will give you an option of pressing any key to simply do a soft reset. That's nice if it works because you don't lose any data that way. However, didn't work for me!

Posted on Apr 22, 2008

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Thoroughly flush (delete) documents to go using the tool below and then reinstall.
Worked for me two times over the past two years when my E2 has gotten sick.

Posted on Dec 19, 2007

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Sure solution contact me on

Posted on Dec 13, 2007

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Related Questions:

1 Answer

When i try to sync i get a Fatal Alert MemoryMgr.c,Line:3751,Free handle?

To get rid of the Fatal Alert, perform the Hard Reset on the device.

A hard reset will erase everything on your device. All your data will be removed, and formats, preferences and other settings are restored to their factory default settings.

Follow the steps below to perform a hard reset on your device.

  1. Open your handheld.
  2. Press and hold the power button on the top panel of the handheld.
  3. While holding the power button, use the tip of your stylus or an unfolded paper clip (or similar object without a sharp tip) to gently press and release the reset button. (The reset button is the tiny hole labeled Reset on the back of the handheld.)
  4. Wait for the Palm Powered logo to appear; then release the power button.
  5. When prompted that you are about to erase all the data stored on your handheld, press Up to complete the hard reset.
  6. When prompted, complete the steps to align the screen.

Sep 21, 2009 | Palm Tungsten E2 Handheld

1 Answer

My Tungsten E2 has a fatal alert message: MemoryMgr.c,Line:3732,Null handle

Sounds like it has something to do with its RAM i would see a phone/computer repairer i have herd of this in a few other devices like this having these faults it called a random acess memory DUMP! and the ram chips start playing up and the device loses its random accessable data......have you noticed it get slower over time??? i would take it for repair!

Aug 13, 2009 | Palm Tungsten E2 Handheld

1 Answer

Fatal alert memorymgr.c,Line:3732

Just happened to me after installing ThinkOffice. There is a reset button just below the labe "Made in China" on the back of the unit. Hold that button in with your stylus.

Nov 18, 2008 | Palm Tungsten E2 Handheld

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Fatal Alert when doing hot sync on palm tungsten e2

you gotta do a hard reset. i had the same problem. go to the palmone website and look up how. make sure you back your stuff up in case you can't get things back. once you perform the hard reset the error should go away.

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Everytime I got that error, press soft reset on back and it should reboot normal

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Though Docs to Go is supported by Palmone, it is still a 3rd party software and will jam your unit like you wouldn't believe. I reloaded mine 15 times before I gave up and quit using it. The Fatal error is an all out jam. The Docs can even duplicate themselves and yes you end up dumping the program from your e2 and reloading before it will work again. The e2 is good and I made mine do internet wirelessly but could never whip Docs.

Mar 03, 2008 | Palm Tungsten E2 Handheld

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Fatal Alert problem

We prayed and asked God to save the data even though we had to do a hard reset. Data was preserved entirely! For this we give thanks--and praise.
Rob Starner

Feb 19, 2008 | Palm Tungsten E2 Handheld

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