I fixed mine this evening by doing a hard reset. First I removed the card just to make sure I didn't harm the data on it. Everything else is lost in the memory of the handheld by doing this but at least you still have a gizmo that works! Others have suggested to do stuff and then do a HotSync -- lovely, but the HotSync was also seized shut!
To do a hard reset:
While holding the power button, use the tip of the stylus (or a similar object without a sharp tip) to gently press and release the reset button inside the hole on the back of your handheld.
Wait for the Palm Powered™ logo to appear, and then release the power button.
When you see the message that warns you about erasing all of the info on your handheld, Press Up on the 5-way navigator to finish the reset and show the touchscreen.
NOTE: this last step will give you an option of pressing any key to simply do a soft reset. That's nice if it works because you don't lose any data that way. However, didn't work for me!
Thoroughly flush (delete) documents to go using the tool below and then reinstall. Worked for me two times over the past two years when my E2 has gotten sick. http://support.dataviz.com/support.srch?docid=13445&pid=2000
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
To get rid of the Fatal Alert, perform the Hard Reset on the device.
A hard reset will erase everything on your device. All your data will be removed, and formats, preferences and other settings are restored to their factory default settings.
Follow the steps below to perform a hard reset on your device.
Open your handheld.
Press and hold the power button on the top panel of the handheld.
While holding the power button, use the tip of your stylus or an unfolded paper clip (or similar object without a sharp tip) to gently press and release the reset button. (The reset button is the tiny hole labeled Reset on the back of the handheld.)
Wait for the Palm Powered logo to appear; then release the power button.
When prompted that you are about to erase all the data stored on your handheld, press Up to complete the hard reset.
When prompted, complete the steps to align the screen.
Sounds like it has something to do with its RAM i would see a phone/computer repairer i have herd of this in a few other devices like this having these faults it called a random acess memory DUMP! and the ram chips start playing up and the device loses its random accessable data......have you noticed it get slower over time??? i would take it for repair!
you gotta do a hard reset. i had the same problem. go to the palmone website and look up how. make sure you back your stuff up in case you can't get things back. once you perform the hard reset the error should go away.
Though Docs to Go is supported by Palmone, it is still a 3rd party software and will jam your unit like you wouldn't believe. I reloaded mine 15 times before I gave up and quit using it. The Fatal error is an all out jam. The Docs can even duplicate themselves and yes you end up dumping the program from your e2 and reloading before it will work again. The e2 is good and I made mine do internet wirelessly but could never whip Docs.