I changed both the black & colour ink cartridges in my printer, but the printer continues to say 'Error - no black ink cartridge'. For some reason it's not recognizing that there is a new cartridge installed. The cartridges are not Epson, but are Pro-Jet. It says they are for use with Epson Stylus CX3200 so there shouldn't be a problem there. Any suggestions?
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Re: Changing black & colour ink cartridge
My guess is that it will be the non gen carts they cause heaps of trouble, beleive me. Hard to tell you for sure but the first thing I would do if you brought it in for repair would be to put in manufactures cartridges.
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The printer requires both cartridges to have ink before the printer will initialize and operational. Even if you are only printing black and white both cartridge have to contain ink or the printer will error out. This is standard on all ink jet printers from every manufacturer. You will have to get ink before you can print.
Many printers always use a small amount of each color even if you are only printing black, to prevent the color nozzles from drying out and getting clogged (and, it forces you to buy more ink, which is a profit center for printer manufacturers)
For this reason, some printers will not work if ANY of the cartridges are empty.
It should work again if you replace the color cartridge. Make sure to select "black ink only" or the option to print in black and white or grayscale to minimize color ink usage. It may still use a little, but that's OK.
AS far as I know you cannot put a black cartridge in the place of a colour cartridge it has to be a colour one. Check your printer properties to see if you can set your printer to work in black only, if you can then set it to black but leave the empty colour cartridge in place. This works for my 1800. Give it a try.
ITS NOT THE BLACK CARTRIDGE!!! Try changing the colour cartridge and see what happens. When a 9600 checks ink levels it does the black ink first, then the colour, if the colour is low it goes back and checks the black again but will constantly give an error message for the black cartridge. Sounds bizarre but try just the black cartridge in with no colour. print a test page in black only, if that does not print then it is a fault. Also make sure the driver is updated!!!
This has been just happening with me aswell - I just changed the colour cartridge with the black cartridge ran out but i kept it in as it told me to place one in. Trying to print out but black ink wont come - just blank pages - surely the colour cartridge can make black? However, if you have the colour cartridge and are on microsoft word or similar, change the colour of the writing to dark navy and it will print out documents.
Your printer creates it's black by using ALL the colours together. This effectively gives a very dark purple rather than black.
It sounds like you have a colour cart that is drying up or may be struggling to get enough air into the cartridge. Make sure you have removed any tape over the vent holes if you are using compatible inks. If not then try running a couple cleaning cycles via the button panel/driver.
If you alter the settings in the driver by going into START - PRINTERS AND FAXES and then right click on your 2610 and select PROPERTIES - the changes you make in here will be set as the default settings for each print job.