Question about Canon Pixma MP500 All-In-One InkJet Printer

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Printing direct to CD/DVD on Canon Pixma MP500

My new intel core iMacintosh wont print direct to CD - quality & media is crossed off and printer says to close the cover where CD is inserted.   My former iMac and the same printer printed with no trouble

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  • Merlene Dec 02, 2007

    Printer is about 6 months old and works perfectly with previous iMac 10.4 system but not with the intel Core. It is used regularly. When asking it to print from CD tray which shows up -and then says go to quality and media options from Q&M and below are crossed through. Printer then says to close CD tray before printing (which of course is no good.

  • Merlene Dec 04, 2007

    Paul - all software is installed and message came up not compatible, to check canon for upgrade on software but I can't find any part of canon website where I can ask for this.   Thanks for trying

  • Anonymous Mar 17, 2014

    how do i get it to print on cd/dvd cover canon printer problem

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Is this printer a new printer or has it been not used for a while let me know

Posted on Dec 01, 2007

  • paul proctor Dec 03, 2007

    have you set this printer up on the comp installed all software if you have installed all software and this printer is selected as the main printer.

    If this is all done and none of the settings are different then the problem is likely to be with the printer itself.

    Is the only problem the quality or is their other problems?

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