All right guys, let me teach you a trick involving this MP3. While it is off turn hold on and hold the back button on the face. (Left button of the square) While holding it plug it in and Vista or any other computer will recognize it as a removable drive like a flash drive so to speak. From there make sure it says its connected on the Sansa and then drag and drop what you like in the recommended place. ^_^ Have fun!
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No need to reinstall XP. Sandisk's website suggests doing the firmware upgrade instead. If the firmware upgrade won't take, then try to force recognition:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard
Try this helpful link: http://forums.sandisk.com/sansa/search?submitted=true&type=message&sort_by=score&q=driver+c200&page_size=10