Question about NetGear RangeMax WPN824 Router

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My Mac and my WPN824

So I just moved into my in-laws and they have a WPN824. I brought my Mac Laptop with me but it is not connecting..even though the internet works perfectly on the two other computers in the house. It keeps saying that there is an error connecting to NETGEAR. I know that its not a problem with my mac because my friends PC couldn't connect either. Anyway to get step by step instructions on how to connect?

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  • lakers4ever Dec 02, 2007

    I just moved into my in-laws and they have a WPN824. I brought my Mac Laptop with me but it is not connecting..even though the internet works perfectly on the two other computers in the house. It keeps saying that there is an error connecting to NETGEAR. I know that its not a problem with my mac because my friends PC couldn't connect either. Anyway to get step by step instructions on how to connect

  • hpglunz Sep 04, 2008

    Internet works fine on a stationary wired PC and on a wireless NoteBook PC - when connecting a wireless MacBook and a wired MacMini all filetransfer networking is o.k. but no internet connection is possible on the Mac's while the PC's are doing fine. I tried to change almost everything in the router set-up (and back again) but no luck yet. Any idas?
    Best regards from Denmark


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All wireless routers do not accept unencrypted communications. Have the Macs in either/both cases either been moved from an environment requiring encryption to one not requiring encryption or requiring encryption with a different key. This also occurs when moving from a non-encrypted environment to an encrypted environment. Another possibility is that the wireless router in the new location does not broadcast it's SSID (name) and requires knowledge and entry of its name for access generally along with an encryption key. The person that setup the wireless router should be able to answer these questions and assist with the setup of the Mac's wireless adapter. Research would need to be made and I do not have a current Mac to test with to walk through the current process however this should provide the information for a knowledgeable Mac person to interface with person that configured the router or has the router configuration information to complete the changes necessary to allow access. If a short term solution is required and wired connections are possible (wired ethernet ports exist on both the router and the computer) using a wired connection to the router can be utilized to avoid the whole wireless configuration issue.

Posted on Dec 06, 2007

  • david Dec 13, 2007

    Is this an indication you have solved the problem or just that you are unwilling to research any options additional options by responding to the initial request? Did you try a wired solution with either machine, if possible? If the in-laws do not know about encryption on their router or a hidden SSID, did anyone consider reviewing the configuration of the wireless adapter on the working machines to extract configuration information for the Macintosh or the other PC? Would you consider attempting steps to extract information from the router if provided?

  • david Dec 13, 2007

    sorry would you consider attempting steps to extract information from the router if instructions are provided?

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