There are a couple of reasons that this can happen. First, download a patch on the singer Futura support site,
www.futura-support.com. Download the patch, close the Futura program and double-click on the downloaded file. It may help with your error.
The second reason it can happen is because the USB plug on these machine is out a little too far, and the cable often doesn't seat quite as solidly as it should. Put the cable plug in the machine, making sure that it sits squarely and securely, and tape it in. When you unplug, do so from the computer side and leave it in
If you've applied the patch and taped the plug, the third reason might be the USB cable itself might have a loose wire, so that it works some time but not all the time. If that seems to be the case, try another cable.
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