Question about Motorola HDT101 DTV Receiver

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Stuck in a loop

It was trying to bring up a channel. There's not enough of a signal but it keeps trying. Meanwhile, it can't be turned off, can't be made to move to another channel, won't bring up the menu or anything. I unpluged it for several days but it's still doing the same thing. The screen is dark and there are flashes across the screen. The red no signal button is on.

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Re: stuck in a loop


I contacted Motorola about this. Sadly, here's their response:

Thank you for choosing Motorola. I apologize for the inconvenience you are having
with your HDT.

I am sorry to inform you that this is a known failure status. If your box is displaying
0000, then it is broken and there is nothing that you can do about it. I apologize
for the inconvenience.

Please contact us if you need further assistance with this matter. You can also
visit our web site at to access your user's guide
and frequently asked questions about your product. You can also call us at 1-877-466-8646
option 2 for further assistance.


Motorola Broadband Technical Support

Posted on Dec 03, 2007

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